Saturday, June 7, 2008

It's on GENESIS, n00b!

Ok...I know I haven't posted in all of 3 months, but before you go off on me - I have reason. Graduating from high school kinda takes some focus and the last 4 months for me have been insane - so I'm back - In black. (Actually in dark grey...but who cares, right?)

Anywho, first week of summer is coming to a close. The amount of morons discovering our store is on the rise, and the passing through of them is magnified by the exponential influx of children. The funny part is: most of them are relatively coherent, contrary to previous experience. Sure, few times, good 'ol skateboard kid wanders in, gives us a good laugh, and leaves, but for the most part, its been cool.

OOPS, I spoke too soon-

Perfectly normal kid wanders in, loiters around the xbox section for a while and comes up to the Gameboy Advance (GBA) section for a second (Its in a glass case, above some dreamcast, sega CD, and Sega Genesis games) and suddenly spasms like a hyperchondriac on crack. A little...suprised, I slowly look over at him-

"Are you ok?"

"What?"

"Uh...nevermind?"

"Wait, do you guys have Halo 1?"

"Um...(I look in the counter) Yes, we do."

The kid looks like he's about to urinate on the counter... "REALLY!?!?!!??!!?!! On what system?"

(Oh....boy....) "Um...it was an xbox exclusive, so we have it on the original xbox..."

"Do you have it for 360?"

Now, this was, I have to admit, a valid question. 360 is backwards compatible with most xbox games, and Halo is one of the games that works, so I kinda gained...some...anti-hate for the kid. "Well, since the 360 is backwards compatible the xbox version will work on the 360."

Again...picture a kangaroo on (insert favorite hallucinogen) - "REALLY?!?!?!?!"

"Yes..."

"COOL!" And the kid bounds away from the case.

No kidding, less than 5 seconds later, the kid comes back and gets in my face quite...awkwardly.
"How mUch iS hALo?" (yes, accentuate the capitals...ugh)

"$19.99 before tax."

"SWEET!!!" At this point, my head started to hurt. A lot. "So if I get Tony Hawk's Pro Skater 2 on GBA, I could get Halo 1 for frEE???????"

My head started swimming...what the heck could have made him think that? WHAT THE HECK?!?!?!?!?" Then it hit me - we have so many genesis games in stock, we have a sign on them - ALL GENESIS GAMES: BUY ONE GET ONE FREE!!! Realizing this, I turned to the kid: "Actually, that's only on Genesis games."

The kid actually looked like he understood me...I honestly thought he did...If only he had..."OK..." he replies, and turns away.

Andi and I start to talk about Metal Gear Solid...and the kid comes back - "Ok, I think I know what I want to get."

"Cool - what did you find?"

"Uh...I think I want that Tony Hawk's Pro Skater...and I get another one, right?"

Must...not...hurt...self...or...small...child..."Um...well, let me think" I open the glass case and I point to the sign - "As you can READ, the sign says all used GENESIS games are buy one get one free."

"Oh...well do you have any other games on GBA for $4.99 that I could get free with Tony Hawk?"

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAARRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRGHHHHHHHHHHHH - "Unfortunately not, but all our $6.99 and under PS2 and xbox games are buy one get one free, if you're interested."

"SWEET!!!" Spasms...and convulses to the xbox section, AGAIN.

After about 10 minutes, he wanders up to the counter where me and Andi are trying to resolve a POS issue. "Um...I have to go get some more money, but could you hold this for me for about a half-hour?" And he hands me...ONE...GAME

Pain...and...suffering..."Yup, I can do that."

"Thanks! I'll be back in like...20 minutes!"

It is now been three hours, and the kid hasn't come back.

Maybe he learned that n00bs don't mess with the Bradinator - under pain of STUPIDITY.

Man, it's good to be back...

-Brady

Monday, June 2, 2008

Video Game Stores attract nerds. Socially incapable nerds that is...

So today is the first day of the first week of summer (for all the local high schools that is.) we open at 11:00 AM. it is now around 12:45 AM. usually this part of the day is dead slow. I usually just pace the store to pass the time, But today is a little different as you can imagine. Many many young kids all just wandering around. not that I'm complaining, they are all mostly buying stuff so I'm cool with it.

But the annoyances started at 11:01 today with the first kid asking for and application. We do not have applications, instead we use resumes to reflect our professionalism and....and....dedication and...awesomeness (obviously i just made that last part up, we just don't want to print out applications). So boy Dexter comes in and makes his way to the counter. I do my typical "Hows it goin' man?" yell, and he just continues to make his way to the counter with his eyes fixed on his shoes. he stops at the counter.

"Can I help you with something man?"

"Can I get an application?"

"Sorry we don't have applications, we require a resume, if you bring one in we will take a look at it."

This seemed to baffle him greatly and it appeared he almost started to shake. He stood there for a minute as another customer came and i helped them out. After I finished with the customer he spoke up again.

"um...how do I make a resume?"

wow...now i will admit I did have to ask that question too the first time i was required to make one, but that question was asked to a much more confidential source, Google. That's just not one of those questions you ask a potential future employer.

"I would recommend trying Microsoft Word."

baffled yet again he stood there in shock for a 10 seconds or so still starring at the same spot on his shoe.

"oh...okay."

and he walked out without another word.
Now that was quite awkward but still bearable. Now imagine this experience times 15. yeah that right, I've had 15 kids so far come in and repeat to the syllable this exact conversation. and all of which seemed to have a strange obsession with theirs shoes. kinda weird....

Now to be fair I have had about 2 kids come in that if we were hiring, and based on first impression alone, i would convince the owner to hire them right there. but unfortunately, we are not hiring.

I've also had a lot of kids ask if we were hiring over the phone. Now first off its my opinion that asking for a job over the phone just screams "I don't care, my mommy is making me get a job please hire me". Asking for a job over the phone when you are perfectly capable of just walking in is just as bad as breaking up with a girl over the phone, you just don't do it. That's my opinion on the matter, maybe some other people find it acceptable, but not me.

well anyways......
current total.
12:45 AM
Nerd applicants: 15
good applicants: 2
phone applicants: 6

-Andi

Thursday, May 22, 2008

Report me to Nintendo? Go for it.

so we got some Wiis the other day. Nintendo and the distributors like to gouge us little guys, so we have to buy from our suppliers in bundles. Not like good bundles either, I'm talkin like wii system at $248 and then 15 chicken shot games at $46. So we get royally screwed when we want to have Wii's in stock. Not that that happens too much with Nintendo fabricating this shortage.



Well you probably get it by now that we make little to no moneys (a lot of time negative numbers.) on the Wii. For this reason the owner has decided to make us force a bundle on anyone who buys a Wii from us. $250 for the system, but they must also purchase an additional $200 worth of stuff to put the total cost at $450. That may seem pretty bad, but after you think about what Nintendo charges for their Wii Remote and Nunchucks its not too bad. If you buy 2 Wiimotes with 2 Nunchucks and one $50 game, you already got it right there. most people buy that much anyway. also as much as i hate this forced bundle, compared to other places that choose what the bundle is for you, I think we aren't too bad.



so........



We have i sign on the front door that says "Wii Now in Stock!". It hadn't to this point got much attention from people.



Later in the day a nice family comes in and their kid was trading in his old N64 stuff. Me and his dad were having a good conversation about how he had work in a similar store years ago and how the value of things just drops like crazy etc. cool guy. As i scan in his sons item to trade, another lady comes running in the door and runs up to the counter.



She yells over our conversation.


"YOU HAVE WIIS!?!?"


"Yes we do."


"I'll take it!!!"


"Ok, Just so you know I do have to sell them in a bundle. its 250 for the wii but you must also purchase another $200 worth of items with it to make the total at least $450."


her eye lids start to tweak a bit, i can only assume out of anger.


"NO, I'll just take the Wii."


"I''m sorry the only way I'm allowed to sell it is the way i previously mentioned."


now the cool guy i was speaking with earlier entered in to help me out.


"Yeah, I was just at circuit city and they are doing the same thing too, except they choose what you get."


now this was an outright lie but I most definitely appreciated the assistance. but she was still very mad.


"Well I'm not buying here than!!"


and she stormed out with the entire family laughing at her as she left (they were purposely trying to be noticed by her and I think it worked).


after the incident I chated some more with the cool guy and he shared some stories with me that if they had happend to me would get 3 pages worth of space here on this blog. I eventually finished his sons trade and they left. Steve came back from the store at this point and I told him about the lady. as he went into the back to eat some food i see a car pull up. Its none other than angry wii lady herself. Back with a vengeance!!!


she storms in strait for the counter.


"I just wanted to know if Nintendo knows what you are doing when you force people to bundle theirs systems?"


"I'm really not to sure ma'am."


"Well I'm going to report you to Nintendo."


"OK. be my guest."


"You shouldn't make people bundle the Wii and Nintendo will know about this."

"OK"


"Thats just not fair to make people bundle them! Its not November, its May! I could go to Target right now and get one!"

I'm not to sure why she said it wasn't November, I now that. I think she was trying to say it wasn't December, that would make more sense. And if she could get one at Target, why are we having this conversation?

"I'm sorry ma'am, the reason we have to sell them in a bundle is thats how we are forced to purchase them from Nintendo and our distributors."


Her eye lids of anger started to flair up.

"Well, I'm still reporting you to Nintendo."

"OK."

and then she left.

I can just imagine that call to customer service now...... what and idiot.


-Andi

Monday, May 12, 2008

Reading is hard for parents and children alike.

So a while ago we got traded in a Donkey Konga game + the Bongos for the Gamecube. We decided that just putting the bongos on the ground just wasn't going to cut it, so we got some hooks and raised them so that they were much more visible. One problem with that though; it put the bongos at about shoulder height of the average 6-10 year old kid. What do kids like to do when they see a button? Push it. Kids were beating the crap outa this thing, and beating it so hard it was falling off the hook and hitting the floor pretty hard (while the parents would just look the other way and hope we wouldn't notice).

After about the fifth time it fell we (and by we i mean Steve) decided to put a sign over the bongos saying, "Please do not touch!". A very simple request i would think, and very visible. yet it is still on a regular basis ignored by parent and children who i KNOW know how to read.


So its a fairly average day in terms of traffic. All seems to be going smoothly till this family walks in. The Father had the classic pedophile look to him. The mother had an uncanny resemblance to a certain celebrity that I'm sure just about everyone in the world hates. 2 little girls as well that had to have been in that 6-10 range i mentioned earlier. The kids were jumping all over the place and messing up the racks, and just being plain loud and annoying.

I walk out to greet them and see if i can help them out with anything.

"Hey! Hows it goin guys? Help you out with anything today?"

"..."

pure silence. they look right at me and give me that "mind your own business" look. so after a few seconds i walk back behind the counter to continue working on something. They go for the NDS section and begin reorganizing it. I always hate that but it happens so often I've stopped caring for the most part.

The mom keeps going through the games while the girls get bored and start running around the store. Eventually the Bongos catch their eye. the run as fast as they can and begin pounding on them as hard as they can.

"Hey, can I please get you girls to not play with those bongos?"

they continue to beat them as hard as they can.

"Excuse me girls, can you not hit those bongos, they are for looking only."
i give it a bit more force this time.

Still being ignored and the parents are just sitting there starring into space i take action. I walk over to the bongos that they are still hammering furiously and pick them up off the wall and start heading for behind the counter. I get about half way there and suddenly I hear a big booming voice. I assumed it was the father but to my horror i turn around and find that it was the mother speaking.

"UMM....EXCUSE ME! My daughter were playing with that!"

"Sorry ma'am, we've had problem in the past with kids breaking these so I am going to be putting these behind the counter for now."

This didn't go over well with her at all.

"Well if you didn't want people touching them then maybe you should put up a sign!!"

I stop dead in my tracks, i walk calmly over to the sign that say, "Please do not touch!" it point for a solid 5-6 seconds while starring her dead in the eye. turn, and walk back to the counter. She then walks over to the sign and stares for a bit.

"You just put this sign up didn't you!?!"

"no ma'am, that sign has been there for quite some time now."

"You're lying!"

"Nope."

"Don't lie more! I know you're lying!"

"Sorry, thats signs been there all day."

"You're lying! I want to see the manager now!"

"I am the manager ma'am."

that last sentence shut her up pretty quick. I think she was trying to go for the "angry customer yells at manager till she get free stuff" thing. Good thing I'm immune to such nonsense.

After that little almost shouting match she shut up quick as I mentioned and went to the furthest corner of the store and put herself in it. The father began speaking to me and he wound up buying around $100 worth of stuff. The girls still were being obnoxious though.

why do people act like that? owell, I WIN!!!

-Andi

Wednesday, May 7, 2008

So you don't want free money...

Thanks for the welcome guys! Ok, for my inaugural post I have something short and to the point...and also just plain inexplicable. Now, many stores have a membership of some kind to save on used game purchases, and we're no different. Except ours is free. Completely, no strings attached, free. For life.

So, a young girl comes in and, naturally, goes straight to the DS section. After looking for awhile she settles on a game, comes to the counter, and hands it to me for purchase.

"Is this all for you?", I ask.

"Yes", she replies simply.

"Do you have a membership wi..." (Rudely cut off.)

"No, and we don't want one!"

Taken aback slightly, I don't press the issue, retrieve her game, and finish the sale, slightly shaking my head.

Now, this isn't the first time morons...er, people have refused our membership, and we continually ask ourselves why when they do. I mean, would you refuse free money?

-Fastidious Steve

Tuesday, May 6, 2008

The Biggest Tool in the World vs. the Mighty Andi

so before i get into today's story i will introduce our newest poster. As of today the authors will Andi, Brady and our newest worthy employee, Steve. So hopefully this will help us reach that goal of daily posts (yeah I'm looking at you Brady..you lazy......).

so today's story actually happened last Saturday at around 8:30 PM (30 min till close).


well, Saturday was a very busy day for us. many people come in, many people buy things, all leave satisfied, overall good day. around 8 o'clock it slows down significantly so me and Brady decided to catch up on our stack of unsorted trade.

earlier in the day a young mother with her young child came in. while i was speaking with her she allowed her kid to run around knocking things off the wall and yanking on all hooks and wires. needless to say afterwards the store looked like a mob had just come in and thrashed the place. among the dead items left in his wake was the controller for our SNES demo unit. i wasn't too angry because it was about ready to die anyway (wire casing pulled off and many other little kids have hung on it before).

so back to 8 PM. a younger couple comes in. they go strait to the retro section to check our goods. i approach them and give the usual "how you doin'?" they say, "fine. don't need any help", so i walk back behind the counter to continue helping Brady sort trade.

After a few minutes I hear them smacking the FC Twin (NES + SNES in case you didn't know) unit. I look up.

"Is there something i can help you guys with?"

"Yeah, make this work now."

the tone of voice plus the demanding nature instantly made my opinion of they shift from indifferent the extreme hatred. but keep in mind, i keep my cool well, so i seriously doubt my hatred of them was reflected in my response.

"I'm sorry, some little kid came in today and destroyed the controller for the system."
I get into further detail on the inccident and try to make light of it by jokeing how dumb the kid was.

"But we want to try a game now!"

"Sorry about that, we are unable to demo that system right now, but you can still plug them in and watch the demo, or I've played just about everything on that wall, I could review them for you right here."

The guy just ignores me. after a few seconds the Wife/Girlfriend/Local Whore (of the meth variant i believe) throws her 2cents into the conversation. she does the whole "talk to the person next to you but purposely talk loud enough so everyone else can hear you" thing.

"See, they don't care here at this store, Gamestop is SOOOOO much better."

whatever...my blood is boiling but I keep my cool because i know they want an outburst from me, i just know it. They begin to walk around the store some more, they stop at the defective system stand and try the "talk loud" thing again.

"Gamestop's SNESs are so much cheaper."

the defective SNES was priced at $5. Gamestop hasn't sold SNES stuff in around12 years now. at this point i thought that maybe they were being extremely rude on purpose to maybe just mess with me and everyone else. but the comments and the way they were acting was too natural and venomous to be fake in my opinion. and i believe the next few actions prove that hypothesis.

a few more of these "Gamestop is better" comments and they walk out the door. me and Brady vent for a few seconds and agree that he is definitely the story. but to our surprise he reenters the store almost instantly.

"Do you guys have some kind of complait card?"

"No sorry, is there anything I can help you with?"

"yeah i just need some way to get a hold of your manager."

"I am the manager sir."

he musters up the combined power of every douche bag in the universe for this next statement.

"Are you sure?"

I am about ready to leap over the counter and purge the world of this man.

"I am 100% sure."

"well it was pretty rude of you not to let us play those games over there."

"Sir i believe i already explained why we can't let you play and how it happened. The SNES controller is currently broken."

"well....thats poor customer service!"

"Sorry you feel that way, but there is not much i can do."

he trys to stare me down and give me the evil eye but I've had training in the ways of monotone facial expression and i don't budge an inch.

"well here is a controller right here!"

he points to the brand new sealed one on the wall.

"Sorry sir, we can't open brand new ones for the demo unit, store policy."

he doesn't give up.

"Well I know you have some used ones in the back."

"That would be news to me. If we did i would have gladly brought them out here to avoid this conversation sir."

he paces for a bit and then comes back up to the counter.

"well do you have that complaint card I asked for?"

"we don't have any complaint cards."

"Then how do i get a hold of your manager?!?"

"I AM THE MANAGER SIR."

my temper is starting to cool as this is getting pretty humorous. but at the same time pretty annoying so I crack a little and start using a firm voice with this guy. he wanders around and mumble/yells more Gamestop is better nonsense and finally he leaves for good.

now that was a pretty fantastic tale I'd say, but it not quite over yet.

me and Brady have a few laughs about it and I get the rough draft of it all ready in my head. Some more people come in and I make my way out to the floor to help them. As I am having a conversation with a very nice man the phone rings. out of the corner of my eye I see that Brady gets its. I think nothing of it and continue the chat.

After the man leaves i walk back to the counter to see Brady laughing really hard. I gotta know what happened. Apparently our Friend from earlier called back. and this how the conversation went.

" thank you for calling ******** this is Brady, how may I help you?"

"yeah, is this the manager?"

"no but i can get him for you."

"HA! I knew you were lying to me you punk! I caught you red handed!"

I guess Brady recognized the voice quickly and countered.

"umm...no, you were speaking with my manager Andi"

"huh.....but you said you were the manager!"

"I said no such thing, when you came in earlier you were speaking with the manager, Andi."

"umm...fine I'll call back later!" *click*

so after Brady told me this we couldn't wait until he called back. unfortunately he never did.

I'd have to say I've dealt with many morons in my time. I've dealt with many angry people in my time. and many angry morons as well, but this guy took the cake by far. I almost look forward to the day he comes back in and request to see the manager.



there....i think that makes up for not posting for almost a week.

-Andi

Thursday, May 1, 2008

boring.....GTA IV DAY!!!!

so the past couple of weeks have been very uneventful, in the ways of morons that is. very busy sales wise, but not much else. i would have really liked to update but if i did that i would just be making up stuff and thats not cool.



so 2 days ago was Grand Theft Auto IV day. it might as well have been a national holiday by how hyped that game was. i gotta say though, i wasn't much of a fan of GTA III and its expansions or spin offs or whatever you wanna call them, but i bought GTA IV and it was actually pretty cool. I'm not gonna write a review or anything but just thought i'd let you know that this is actually a pretty fun game.



anyways.....we get our shipment of GTA IV in about 3 o'clock (supposed to be earlier but FedEx decided to screw us over.). it was flying off the shelves as you can imagine. everyone who bought it looked to be in their mid 20s to late 30s (much facial hair and balding, not to judge, but hey come-on.) so there really wasn't a need to "card" them on it when they bought it. towards the end of the day a small boy, probably like 10-12 years old came in and headed strait for the GTA IV case on the shelf.



"can i help you bro?"



"umm.....I'd like to buy this game."



he plops GTA IV on the counter.....like I'm gonna sell this kid that of all things.



"Sure thing man, you just need your parents here and then i can get this one for you."



he looked very stunned that i would refuse to sell it to just him. he quickly diverted his gaze to his shoes and did not make eye contact the rest of the conversation.



"oh....umm.....thats ok I already have all of them so i can get this one."



oh how many times have i heard that one before...



"Sorry, i either need to see your parents or proof that you are 17 in order for me to sell this to you, especially for GTA IV."



"well...I've played it and i don't think it deserves that rating, so i can buy it anyway"



"There are may games out there that are rated "M" that don't deserve the rating at all, but trust you me, GTA IV DEFINITELY deserves that rating."



just give up kid, your not going to win this.



"umm...well....FYE across the street will sell it to me!"


"Well thats cool, but if you want to buy it here i will need your parents presence or proof that you are 17."


he began mumbling and groaning uncontrollably for about a minute. after that he plopped the game on the counter, walked out the door, and started heading the way OPPOSITE of FYE.

foolish mortal.....I am invincible!!!!

Tuesday, April 22, 2008

very uneventful

a fairly borring and slow day, so i decided to keep some tallys.

without a word from me, the Ultimate Xbox fooled 8 people into it being a real Microsoft
prototype. morons

also....

while looking directly at our new and improved (much more visable + easy to read arrows) defective system sign, 5 people asked me if the systems on the stack worked.
*sigh*

stupid peoples..

-Andi

Saturday, April 19, 2008

the phone.....OF FOOLS!!!!

10:59 AM

the store isn't officially open but I've been open for around 15 mins because i'm such a nice guy. so anyways i get a phone call at 10:59 AM. i answer it as usual and i find that a small boy is on the other line.

"umm......I bought a game from you guys a couple of days ago."

long pause

"yes"

long pause

"well...umm....do you know what game it is?"

"no"

long pause

"oh...well...its x-men legends"

"okay"

we haven't sold any x-men legends in quite some time.

long pause

"well....ummm......could you tell me how to beat it"

*internal sigh*
"sorry, its against store policy for me to give you video game hints over the phone."

long pause

i hear him drop the phone and begin to yell at someone. i hear him and a older woman (his mother I'm assuming) argue. "he wouldn't tell me" and stuff like that i could make out through all the noise. i hear the phone being picked back up and a woman comes on the line.

"um..yeah hello this is johnny's mother."

"yes, hello is there something i can help you with ma'am?"

she starts to get that snooty, super mighty tone in her voice.
"yes, my son informs me that you refused to help him beat a game he has, is that correct?"

"yes that is correct."

long pause, must run in the family

"well why did you not help him out?"

"because thats against our store policy, if i were to help ever person who called asking for game tips I'd be here all day taking phone calls."

long pause

"well you can't just make an exception this one time for some of your best customers?"

we have caller ID....they have never been here on my watch + no member account i found after the phone call.

"nope, sorry."

well she didn't like that at all.
"THATS NOT FAIR. IT...IT...IT SHOULD BE THAT LAW THAT YOU HAVE TO HELP HIM. THIS IS THE MOST RIDICULOUS THING I'VE HEARD ALL DAY!!"

*sigh* trying to keep my cool i respond to this nonsense. i was having a good day and i didn't want to ruin it on her.

"I'm sorry you feel that way ma'am but it is against store policy, not to mention that all of the information i would give if i could is freely available on the Internet."

long pause....again

"WELL STILL......wait...what was that?"

"Is there anything else I can help you with today?" I cut her off really fast to avoid the obvious next question.

"umm...."

"well okay then have a nice day" CLICK!!!

when will people learn that lies and anger have absolutely no effect on......SUPER ANDI!!!!!!!

pwned

-Andi

Tuesday, April 15, 2008

BEHOLD!!! the Ultimate Xbox

so me and Brady decided to make this monstrosity today.

http://i288.photobucket.com/albums/ll179/hopkinsona/0415081929.jpg

http://i288.photobucket.com/albums/ll179/hopkinsona/0415081830b.jpg

http://i288.photobucket.com/albums/ll179/hopkinsona/0415081830a.jpg

http://i288.photobucket.com/albums/ll179/hopkinsona/0415081828.jpg

Brady wrote down some notes behind this beast on how to up sell it. throughout the day he convinced around 3 people that it was real.

the way we sold it was we told people that it was a prototype and it one of a kind etc. one of the morons who thought it was real even said he remembered seeing it in a store and decided not to get it.

even The Stinky bought that it was real. he walked over to it and his jaw drooped and asked us how much money it was.

just more proof of how stupid the average consumer is...

-Andi

*the handsome devil in the photos would be non other than Mighty Andi just in case you cared.*

Thursday, April 10, 2008

defective system kid and the broken ps2

so defective system returns after a long absence. he walks into the store with a ps2 in hand and a wad of wires. he wanted to trade it in. i was very weary of him, for obvious reasons so i started to look for excuses not to even try to test it.

"Does it work?"

"umm......yeah"

"Do you have a controller with it?"

"umm......no i have it at home."

"sorry if you don't have a controller with it then we can't take it."

"oh..."

he didn't look to devastated. he raised his games and i traded them in (very scratched by the way).

"I think I'm going to throw away this ps2 today."

HUH? if it was working fine and he wanted to trade it in, why would he throw it away?!? i decided to investigate.

"so why would you throw it away if it works fine? that seems a little odd."

"oh it works fine but I'm getting a new one soon. it just doesn't close right."
he point to the door on the expansion bay.

"can you throw this away for me?"

"sure."

he hands it over and i drop it on the floor. he finishes his business and leaves. me and Steve joke a bit that we may have just got a free ps2. we take a closer look at it. all the screws but 2 are missing. we can see where this i going. as we pull it apart, the ribbon connecting the system to the power button has been ripped off, a very common thing if you are not familiar with the ps2 innards.

his poor mother must not know what to do with this retard.

-Andi

Tuesday, April 8, 2008

kults are krazy

a couple of days ago a very strange kid came in. he claimed he was a missionary from an unnamed Church asking for donations to spread world peace and family unity. he had briefcase of pooka shell necklaces and other 90's jewelry for some odd reason. all great sounding in theory but the way he stared at us (me and Jeff *owner*) and the way he acted, he had to have been a crack baby. so anyway, i was unimpressed with his speech but apparently Jeff was, he gave him a couple of bucks and he got the whole "god bless you" deal and he skipped (yes he skipped) away.

enter present time...


normal day for Andi and Brady. slow morning followed by fast evening. during one of the slower moments of the day a Asian kid walks in with a very familiar briefcase. he eyes are crooked and he introduces himself in broken English (sounded Japanese.). he was apparently with the same missionary group as the kid who came a few days earlier.

the whole time he spoke in very broken English and he tried very hard to get me to donate (no Jeff this time so i wasn't falling for it). i told him i was broke and he skipped (yes more skipping) out of the store to the next one. I told Brady the tale form a few days ago and we had a good laugh.

a few minutes later i decided i was hungry so i went to the local Mexican place next door. as i walk in i see non other than missionary kid right in front of me. he doesn't notice me and i like it that way because i just told him i was broke. as we go thru the line he starts talking to the servers to give them his order. only this time he spoke PERFECT ENGLISH! I was horrified he'd make that accent up but happy i didn't fall for it. but it gets better...when he got to the cashier, he reached into his donation cup and paid for it from his donations.

as he got his food i leaned over to the manager of the place and asked him if he had donated to this fraud. he kindly informed me that these kids come by all the time and that they belong to a con group trying to target the good charitable people of the area. as i left i waved to the kid and he smiled and waved back. i muttered "effing con" under my breath and i went back to the store.

kinda sad nowadays with these cons that you have to be weary of anyone asking for donations, not just smelly crack sniffing hobos anymore.


-Andi

Saturday, April 5, 2008

enix made chrono trigger? who knew?

this man was a strange on. he walked in very quietly and began browsing the ps1 section. we asked if there was anything we could help him with. when he spoke, he kept his spine strait and his eyes looked right at you, but they seemed to be looking beyond you, if you catch my drift. overall, very creepy guy.

"I want every final fantasy game. on the ps1. what do you have."

i begin explaining all the different ps1 compilations available and trying my best to explain to him the numbering situation with these games. after about 5 minutes of solid talk on my part i stop to catch my breath and let him pitch his 2 cents in.

"so......is there one with final fantasy game that has 1-5, because thats what i want."

I begin to re-explain myself on the ff number situation, and tell him which versions he should be looking for if he wants MOST of 1-5. then.......more of that "beyond" stareing.

"so......is there one with final fantasy game that has 1-5, because thats what i want."

*internal sigh*

"nope, sorry, they don't make that."

"oh i see."

then from out of no where.

"Squaresoft is the best company ever, and when enix bought them, they got 10 times better."

what? huh?
"actually square bought out enix."

he didn't like this at all.

"UM..NO, the first game enix work on that they MADE Square let them was chrono trigger!"

normally i'd let this lie slid but no one disrespects my favorite snes games like that. but i give him a opportunity to correct himself with a less foolish sounding mistake.

"are you sure you don't mean chrono cross? because that would sound a lot less foolish, granted its still wrong though."

"nope! chrono trigger."

i decide its a knowledge/name throwing contest at this point.

"no actually you're wrong, but don't feel to bad. akira toriyama worked on the dragon warrior/quest games and he did do the art for chrono trigger so I understand how confusing it can be if you're not up on your game trivia."


more of the "beyond" stares, but i see a little anger behind them. pity. if only he didn't open his mouth when he knew his brain couldn't back it up, none of this would have happened.


-Andi

Thursday, April 3, 2008

oh-cha-rina a' time

this guy come in every so often, and its always hilarious. the title of this post is how he pronounces the first zelda game for the n64.

so he comes in today asking what we have and pronouncing everything wrong etc. He starts to ask about 360 stuff.

"how much duz a x-360 power cord cost"

"brand new theyrun roughly $100"

"holy S***, what about a uzzed one?"

"um..we haven't had any come in but i would guess around $50-$60 or so, I'd have to do some research on it."

"Holy S*** why so much? i thought it'd be more likez 10 bucks."

"well the power cord is actually more like the power supply, thats why its so big and expensive."

his next response was gold...
"damn Japs, making my xbox cordz cost so much"

without another word, he left.

i laughed so hard i cried.

-Andi

Tuesday, April 1, 2008

dumb, dumb kid

this kids brings in a disc to resurface. zelda collectors edition. it pretty messed up and i can see the residue of a DISC DOCTOR attempt.

"it won't work on my gamecube"

"i can see why, $2.99 to resurface."

i start to clean the disc and they wander the sore. I hear many dumb thing leave their mouth like. "See that? thats the N64. thats the original Nintendo." and "Gamecube is the best system ever made, nintendo crushed Sony and Microsoft in the last console wars and they'll do it again." typical uninformed fanboy stuff.

i finish off the disc and and call him over.

"wow that looks really good, but its gonna look like that again in a few days."

"ummm...ok you could just put it in it's case and not have to worry about it being scratched up again"

he looks really confused at this thought.

"no, we are really proud of our games battle scars"

HUH? I'm not even sure as to what he was trying to say. the only things it could mean would be that they enjoy ruining their disc for some reason.

well he walks over to the store gamecube and takes the disc in it and drops it on the floor. he then puts his in. he thrusts his arm in the air apparently excited that it works and took his games out and walked out. he left our game on the floor......i can see why he'll be back next week to clean it again, no respect for anyones property whatsoever...

stupid kid

-Andi

Saturday, March 29, 2008

No more favors, especially for you

the not so triumphant return of Defective system kid.

I was in the middle of resurfacing about 10 discs when he walks in. our machine is pretty loud when it running but he decided to yell at me over the noise (when Brady was right in front of him to.)

"Can you fix my games!?!"

i turn off the machine and walk over to him, i heard what he said the first time but i just felt like being a jerk.

"What did, you say?"

"can you fix my games?"

"yeah, but I've got about an hours worth of discs to do before i can do yours."

the dad walks over and chimes in

"you can't just do 2 disc really fast?"

i think he was trying to flirt with me or something cause i could of sworn he batted his eyes at me.

"sorry i can't do that."

they walk around the store some more and rearrange our perfectly organized sections that we had just barely done while i continued on the discs i had.

about 5 minutes later
"are you done yet?"

"has it been an hour?"

"no."

"no."

i start to walk back to the machine when he says something that just couldn't go unpunished.

"thats not fair, i got these games from you and you have to do them for free!"

i stop dead in my tracks.

"whoa whoa whoa, when did anyone tell you we do free disc cleanings?"

he looked very confused
"whenever we buy a game from you, you have to clean it for free, thats the rules."

i walk over to his games and pop them open and look at them, scratched to hell and back, and i know for a fact we did not sell those games to him in that condition, because I sold them to him.

"we only clean it for free if its defective, not if you scratch the disc yourself."

"thats how they came, when i got them."

i look at his receipt.....2 months ago.

"so thats why you waited 2 months to bring them back, that makes perfect sense. its $2.99 per disc."

more confusion but still a little determination left.

"well Patrick always cleaned them for free!"
*Patrick is the old manager who was "let go" a couple months back*

"well Patrick no longer works here"

"what? why?"

"He was fired"

"What? why?"

"because he was giving you free disc cleanings and thats against company policy."

after that i just walk away and begin to clean discs again. seconds later he left.

on a side note, while i was cleaning discs and he was wandering the store he did stop by the defective system rack again and yes, he did stare at it for about 5 minutes.

what a moron

-Andi

Friday, March 28, 2008

Sorry, I know more about psps. Trust me.

I would definitely consider myself up to date on everything psp. I'm sure everyone else who works here would agree.

This guys comes in and buys FFVII: Crisis Core and then leaves. he comes back a few minutes later and he lets me know that he need a system to play it on. I show him our selection of psps. a couple of old phaties and 1 new slim. he buys the slim (which happes to be the silver one that originally came with the daxter bundle) and leaves. a couple of minutes later he returns and looks a little mad, but hes so monotone it really hard to tell.

"Hey!, wheres the 1 GB memory stick this is supposed to come with."

he was almost right. that particular model did come with one new, but we had it priced appropriately to reflect that it did not, 199.99 new bundle versus 139.99 used no bundle.

"actually, the 1 GB stick comes seperatly, we sell them for 29.99"

"I'm not paying anything! you guys owe me a memory stick!"

I proceed to explain to him exactly what i wrote earlier. bottom line, it comes seperately.

"thats not fair!"

"no it really is pretty fair. what wouldn't be fair is if we bundled them together and charged $189 when we could save you money by selling them seperately."
*note: 189.99 is a number i completely made up at the time, but upon searching my computer, it turned out to be right.*

this seemed to please him.

"oh, i'm sorry man, i didn't realize that was the case, sorry about that."

I was a little shocked that i wasn't about to continue the arguement, but hey, i'm not complaining. in fact i used this point in tiime to pump the store.

"Hey its allright, happens all the time, but remeber though, everywhere else will force you into a bundle, and we really hate doing it here."

"Thanks man!"

and he left.......

Thursday, March 27, 2008

polygamy + video games? huh?

so captain of the chess team comes in. he has his pants pulled up to his nipples and he has your classic nerd screechy voice. big thick glasses, you know, the works.

well he come in i greet him, ask him if there is anything i can help him find, but he doesn't even look at me so i move on to the next customer. after a while he comes back up to me and asks

"Do you have any final fantasy games"

"yes we do right over here, any specific one you are looking for?"

he doesn't even answer but instead opts to talk to himself.

"final fantasy games are awesome, ever other game sucks, final fantasy rules."
etc etc

he continues to browse the selection of final fantasy games while continue to work on a project i had going. the phone rings so i answer it. normal conversation, "do you have this?", "yes we have this", you get the picture. when the call ends, i end it with my usual "alright, bye". but the work "alright" caught the attention of captain chess man.

"Did you just say Allred?"

"um...no, i said alright"
this answer didn't phase him...

"Did you just say Allred?"

"no, i said alright"

"oh, because Allred is me"

i try to be nice.
"oh, that would be weird if i said your name. especially when i was on the phone with someone else."
I get a blank stare for a second and then he continues browsing.
After a few more minutes he finishes picking the games he wants (surprise, surprise, to separate final fantasy games on ps1.) and brings them to the counter.

"Do you want to know why i asked you if you said my name?"

"Sure, humor me."

"Because my name comes from a long line of polygamists. i thought you were calling me a polygamist"

...........what?

"um, actually i had no idea that the name Allred was in any way associated with polygamist."

"yeah right! everyone knows that Allred is a polygamist's name! you're just trying to play it off!"

"well, actually i had no idea until you mentioned it, but i will keep that in mind from now on. thanks for the tip."

he gave me the money, got his receipt, and left. I'm sure he was off to go show off his new final fantasy game to one of his 7 moms....

-Andi

Wednesday, March 26, 2008

Bare Essentials

today was not to crazy. one strange event though i think i should mention.

Guy buys GTA San Andreas, he gives me the money and leaves before i can give him his receipt or change (only like 7 cents, but whatever). i don't think he was in a hurry because him and his buddy took their time browsing the wall and refused our help locating a good game.

well they leave, nothing out of the ordinary. about 15 mins later a lady walk in with GTA San Andreas case in hand.

"I found this in the parking lot, i assumed it was yours"

"Thanks for bringing it back and for being so honest."

she leaves imediately and at first i thought it was a failed theft attempt (we keep all disc behind counter so the potential theives get a way with nothing but a case), but after a closer examination i found it was the case to the game i had just sold those guys a few minutes earlier.

I guess they really didn't want it.....

-Andi

Monday, March 24, 2008

E...bay, it's 'E'...bay!

So, I know I've been gone for a while, but give me a break: I've been in rehab...not. I've just really busy and then really lazy.

Anyway, so I'm here alone, (Andi's in the back) and these really wierd looking blokes come runnin' in. And remember, when I say weird looking, I mean...horrendous looking, with missing teeth, facial hair growing in odd places, and mullets that would make Billy Ray Cyrus proud.

Well, they come up all excited and such, and start to bombard me with questions.
"What is the price of this game?"

"What is the trade price of this?"

"I want to get this game, how much is it?"

"Why is the sky blue?"

"How old are you?" (WTF?!)
Well, you get it.

The guy then proceeds to talk about some obscure game that I've never heard of before, (Andi says it's horrid) but I play along for fun. Then out of nowhere, he looks at me kinda blankly, and says quite profoundly: "Ebay should have local stores, ya know?"
"What?"
"Ya know, like stores in cities so people can still buy all the stuff of the site, but in neighborhoods, so they can get the customer interactions."
(Bewildered)"Um...well, Ebay is kinda an online auction, not necessarily a store..."
The guy looks like he was gonna hit me. "OBVIOUSLY, YOU'VE NEVER USED EBAY BEFORE!!!"

"Actually, I have...a lot."

"WELL, it MIGHT be NICE, HUH?!"

"On your world, it might be, but here on earth, I tend to think that 'E' means electronic, like 'E'-mail." (This went miles over his head)

He stared back blankly, and left the store.

Any comments, please 'E'-mail me...but you could write if you wanted.

-Brady

Saturday, March 22, 2008

GAMESTOP WILL GIVE ME MORE!!!!!

more fun in the world of customers who can't read the receipt.

This Lady come in first thing in the morning.

"Hi how are you doing?"

"Good, i'd like to return this game."
Spyro: Hero's Tail PS2 (in case you were wondering)
way to start the day off right....i open the case, the disc is flawless, but give her the benifit of the doubt, just because it common to have this kinda thing happen with PS2 game oddly enough.

"so it wasn't working on your ps2, huh, thats to bad."

"well actually my son here couldn't get past a part. it was too hard for him."
unlucky for her as soon as i heard that i was no longer able to return it. but don't fell too bad, if she'd read the reciept (that she didn't have by the way) she could've avoided this alltogether.

"I'm sorry, we can't return the game just because you didn't like it."

the anger begins to hit her face
"Excuse me?"

"Yes, I'm very sorry, the best I can do at this point is trade it in for the store credit value."

"THATS NOT FAIR!! SO YOU WON'T RETURN HIS GAME HE BOUGHT!"

"I'm very sorry thats the best i can do, our return policy was printed on your reciept."

she seems to calm down a bit but still looks pretty angry.
"Fine, what is the store credit value then"

I begin typeing on the computer to find what the value would be, seeing as she paid only $12.99 i knew it wouldn't be that high. I find it,

"Looks like the store credit value is $5 and $5.50 if you'd like to sign up for a free membership card."

the true anger errupts
"THATS NOT FAIR, GAMESTOP WILL LET HIM RETURN GAMES HE CAN'T BEAT! THATS NOT FAIR!"

"Yes Gamestop has a 7 day trial period, but here we have a try before you buy policy, this is to save YOU the hassle of driving the game home only to find out its to hard for your son, then driving it ALL the way back to return it. With gas as high as it is, that wouldn't be very nice for you."

the whole family looks very confused and i can see a smirk curl on Brady's face as he organizes the disc drawers just out of their sight.

she starts yelling madness and begins talking to the air around her.
"Well.....Does Gamestop trade games, i bet they do, i wonder if they'll give me more, in fact I know they'll give me more, that'll show you."

she grabs the hand of her son who the whole was stareing at our big screen and stomps out. on her way she stops to yell things like "thats not fair" and "I love gamestop". I about had tears coming from my eyes from trying to hold in the laughter.

After this incident me and brady discussed how this would be perfect for todays story (hence me writing it now). but just for laughs we decided to call the nearest gamestop (the one she would most likely have gone to).

"Buy sell trade gamestop this is xxxxx (couldn't hear his name) how can i help you"

I put on my best 12 year old voice
"ummm..yeah...whats the trade-in value on Spyro: hero's tail PS2"

"one Second sir......that'll get you 3 dollars"

me and Brady about explode with laughter. i quickly thank him and hang up.

What a great day.....

-Andi

Thursday, March 20, 2008

Hangout of The Stinky

Short post today

I open the store at 10:45 (15 mins early, I'm so cool).Stinky Comes in 10 mins later. he asks to play Gundam crossfire on PS3. I let him (i really shouldn't but I'm to nice i guess). 5 hours later, he come to the counter and asks to play lost odyssey on 360. I didn't even look at his face because i was helping a customer(or else he wouldn't have gotten it.) So i gave him the controller. around 7 pm (1 hour till close) he hands me the controller and walks out.

He was here for THE ENTIRE DAY!!!! Luckily i didn't really notice. When i went to turn off the 360 for the night, he was at a point in the game that took me around 6-7 hours to get to.

Man i kinda feel sorry for that kid.

-Andi

Tuesday, March 18, 2008

Grandpa is very Angry

so this grandpa guy comes in pretty often. he always brings his grandkid and his grandkids friend. He usually sits in the cornor and occasionally yells at them to hurry up or not to buy stuff just because, typical grandpa stuff i guess.

so after about 30 mins of these kids browsing they leave with nothing. as they leave i hear the grandpa guy say something to the effect of "we can come back tomorrow" or something like that.

so a couple of minutes latter they pull back up right in front of the store. i can see them clearly because we have the door proped open with a n64 rumble pack (thats our doorstop). so the kids friend walks in again and begins to browse yet again. but the grandkid stays in the car. the grandpa opens his doors and steps out but he stays buy the car. he starts yelling at the top of his lungs at the kid.

"JUST GO IN AND BUY THE F***ING GAME!!! YOU KNOW YOU WANT IT!!!"

he taunts the kid like this for (no joke) 10 mins.

he eventually stops and walks in. he yanks the game off the rack, almost tearing the rack off the wall. walks really fast up to the counter where i'm standing.

"IS THIS THE MOTHER F***ING GAME HE WAS LOOKING AT!?!?"

i'm a little shocked so i have a hard time speaking. i just nod my head yes. he pays for it without saying another word, as he opens the door to his car i can hear him yell,
"SEE THAT WASN'T SO HARD, NOW HAVE FUN WITH YOUR GAME!!"

guy needs some anger management or something...

-Andi

Monday, March 17, 2008

Reading is Hard....

Family comes in. ALL of them look and act like mentally challenged kids (just the way they comunicate with grunts and moans). one of the kids asks for the guitar to guitar hero. Brady Explains to him that its for the ongoing tourney we're having. He looks extremely confused but satisfied with the answer. He Makes his way to the board where the high scores were recorded.

"OH WOW! A GUITAR HERO TOURNAMENT!"

keep in mind that the board to is dedicated to the guitar hero tourney. the high scores are very BIG and very BOLD.

"Whats da high score?"

I don't even justify the question with a response. I simply point to the high scores in BIG, BOLD letters. He stares at it some more. I hear him whisper to his mom and dad asking what the scores are. I was busy at the time but i could have sworn i hear the "I don't know" Grunt.

retards......

-Andi

Saturday, March 15, 2008

The War of Words

Our store policy is pretty unforgiving when it comes to our return policy. 30 day defect guarantee. if the used item is defective you may return it within 30 days to recieve a refund in the form of replacement or store credit. All new items fall under manufacturers warrenty, so we can't return them at all. I personally think it sucks , but I like my job so i try to enforce it. Keep in mind that all of this information is CLEARLY printed on EVERY receipt, AT THE COUNTER, UNDER THE COUNTER, BY THE COUNTER, it is very hard to miss it, not to mention the ability to ask us and we will be more than happy to explain it to you.

So guy has bought a used 360 elite from us yesterday. I know for a fact that it works because i personally tested it and it came from one of our most loyal customers (and hes no slob). He makes his way in the store with box in hand. Now not being a Nazi I assume he has the red ring of death, very possible on any 360, so I assume he has but the nobles intentions.

"This 360 no work...."

so i begin to pull it out and start to hook it up.

"umm....you don't have to do that."

my fraudulent sense are tingleing

"oh yes i do store policy, sorry"

i hook it up and (surpreise, surprise) everything works fine.

"well it seems to run very well, it must be your discs"

he ponders what i've said for a few seconds.

"well....it actually works fine but i decided i don't want a used one. I just want my money back."

"sorry our policy is a 30 day defect guarantee"

"so, what?"

"so that means i can only return it for store credit if the unit is defectve. sorry."

at this point his buddys chimes in. and he try very hard to come across as a tough guy. his 200 pound belly does not intimidate me.

"so if i were to go out and punch it and bring it backl as defective, then i could get my money back!"

"are you sure you want to stand by that statement?"

"Hell yeah, this is F***** UP!"

so i go into the back room to call Matt (manager) to confirm everything i had was acceptable. also to ask him when we will be getting new 360 elite systems. after that i come back out to the register.

"Oh your right how foolish of me! may i see your receipt."

looking very satisfied he handed me the ticket. i brought up the order and altered his account profile just a bit and handed him the card.

"So where my money?"

"I never said anything about a refund, i was just altering your account to let all other employees know not to return anything you buy because of your previous comment."

"WHAT!!"

"Sorry i'm going to have to assume that everything you buy, you will punch and try to rip us off, sorry."

He gets a look of fury and walks away as if i said nothing to the oposite end of the store and plops down on one of our luv sacs. keep in mind that this was the kids friend who was having the conversation with me, not the person who actually bought the 360.

so i take a look over at the guy who actually bought it. he leans over to me and starts talking.

"i'm sorry about him, please just ignore him."

i decide i'm gonna play the oblivios card.

"what? you mean he wasn't joking? i was, the whole time i was talking to him."

i muster up the most over the top/fakest laugh i could possibly pull off and continue our conversation.

"now i wasn't jokeing about our return policy though. I'm sorry but the best I could possible do that my computer will allow is to return it for store credit."

from then on it was a very civil conversation. We eventually came to an understanding, and i believe he left happy. On their way out i could hear them giving their friend a very hard time for being so angry over nothing.

The Andi is UNDEFEATABLE!!!!!!11!11!!1!!


-Andi

Friday, March 14, 2008

PSP? SONY? WHAAA?

so short fat stupid kid walks in with mother. the kids walks up to the counter.
he holds up the sad remains of a psp charger. wires hanging out, covered in grime, just plain nasty.
"this wont charge my psp"

"I can see why."

"do you have an extra charger?"

i search the store, but we are sold out.
"looks like we are sold out at the moment"

"do you know who would have them?"

"i'd check Sony's website, or some of the local retailers around here."

"um.....ok....who is sony?"

"the people who make the psp."

now for some reason he gets defensive with me
"no they don't! psp makes psp."

"um no, Sony make the psp"

he gets a little burst of fury for some reason.
"no they DON'T!"

"yes they do, thats why whenever you turn on the psp it says sony computer entertainment, and it also says Sony on the actual unit."

"no it DOESN'T!"

luckily i had a psp right next to me because i had just shown it to a customer. i pull it up, turning it on i point to the sony logo on the psp, and then a few seconds later showed him the intro screen in which it clearly said Sony.

the kids face went from angry to stupified. the kids mom decided to chime in at this point.

"thats not what his friend told him!"

"well, sorry about that, but he was incorrect, the psp is and has always been made by Sony."

the mom gave the kid a nasty look and they left the store without a word. kinda strange, but that kid deserves every bit of punishment he get for disagreeing with me!

I KNOW ALL!1!11!!!!! FEAR ME!!!!!!11!!111!

-Andi

Thursday, March 13, 2008

I'm Available

so we've got a request list. whenever something has been requested has been traded in a computer spits out a ticket with the persons name + #, very nice i think.
do anyways, silent hill 1 is traded in, in very nice condition i might add. at the moment it traded in i can invision myself buying the game and dancing around the store in celebration. As i watch the tickets print up i notice a third one (usually 2, one for customer, one for store). It was a request ticket. so i call this guy already in a semi-bad mood and leave him a message that we can hold it for 24 hours unless he calls us back. around 5 hours later i get a call from him.
"um yeah you called me about silent hill"

"yes i did, we had it traded in, and i have it on hold for you."

"thats awesome! thats such a rare game to find in store now-a-days"

"yes i'm very aware."

all seems to go like a normal conversation till....

"so are you available?"

"um, excuss me?"

"are you available right now?"

"i'm not sure i understand what you're asking."
at this point his voice tenses up a bit
"Are you available"

i'm still very confused as to what he is asking, so, i jut started talking, i tend to be pretty good at that, if i think too much i know i would've blown it.
"um no, but for you, i'll always be available."
5 seconds of silence
"um, what?"

"huh?"

"What are you talking about?"

"being available for you, what are you talking about?"

"um nevermind, so whats it cost?"

"$24.99"

the fun doesn't end there. he talks to his freinds for a few seconds and come back on the line.

"so what will you accept in trade towards silent hill?"

"any game you got, you can trade in towards the purchase of that game, or any game in our store."

he sounds very excited
"So i could trade in any game and you'd give me silent hill?"

i can see where this is going fast...
"yes, if that game has enough store credit value, you could."

"SO I COULD TRADE IN MY CRAPPY MADDEN GAMES FOR SILENT HILL!?!?"

"if you have enough of them, just to warn you though, they don't go for to much."

his excitement quickly disappears
"wait but you said i could trade."

"yes, we trade for store credit, then you apply that store credit towards whatever you want."

7 second silence, his brain is having a hard time putting the square block in the circle hole
"so what if i gave you 5 ps2 games, would i have enough?"

"depends on the games"

"how about 7?"

"depends on the games"

"11?"

"depends on the games"

another 7 second silence....
"well i'll be in on monday to pick it up"

"alright, and remeber its $24.99"

"um......"

"alright bye."

*click*

i hate the phone


-Andi

Wednesday, March 12, 2008

we've been through this

soul reaver kid walks in after his schoolin'
we had just got a legend of zelda - ocarina of time traded in, the gold collectors edition too.
he wanders the store as usual. he passes by the counter and takes a glance at the n64 section.
he (no joke) falls down and hits the floor pretty good. i look over the counter and he scrambles to his feet all the time never diverting his gaze from the n64 section.
when he get there his shoulders drop and he turns around.
"you alright?" i ask.
"you scared me for a seond" he says.
"how so?"
"i thought this was majora's mask."
"nope, sorry, but we still have you on the request list and we will call you when it comes in."
"really? i'm still on there?"
"yes, you will be on there till you get the game."
"cool! thanks!" and he walks out the door

guess i'll be seeing him tomorrow


-Andi

Tuesday, March 11, 2008

bizarro....

today was pretty creepy.....
all of our previously mentioned idiots came in today. but....they were all, not.....idiots.

skateboard kid
walked in, looked around, asked me when a game was coming out left.

yay for soul reaver kid
walked in, brought a game to the counter, bought it, left.

The Stinky
walked in, didn't ask to try out a game, but instead bought something (i think this one scares me the most.)

defective system kid
walked in, asks a semi-intelligent question, leaves.

i'm thinking it maybe a sign of the apocalypse.


-Andi

Monday, March 10, 2008

Enter: The Stinky!

The day after the Super Smash Bros. launch, and you'd think that the people would be more moronic than usual, but today's story is short, sweet, and involves a moron that ventures into the store daily.

The Stinky (name given for obvious reasons) walks into the store, and immediately approaches the counter. "What do you want to try out...?" I say, knowing full well what he wants, what he always wants, and what he seems to want without fail every freakin time he enters the store.
"Yu-Gi-Oh, on the DS" (Remember, this kid's like 20)
"Fine, here ya go" And the Stinky collapsed on one of our LoveSacs.

3 Hours later...

Without any apparent warning, the Stinky jumped up from his perch, started writing frantically on his DS touch-screen, and out of nowhere at the top of his lungs yells: "B****!!!!!". Still apparently furious over whatever the heck happened, he storms up to the counter, says "Here... you...go...", and breaks for the door.

Andi and I just stared in wonder at this poor soul, knowing that somehow, somewhere, the kid was normal, in some way...please...anytime...

But Andi works tommorow, and for now, he will have to deal with him - sucker.

-Brady

Sunday, March 9, 2008

Super (Smash Bros.) Saturday!

Wow: today climaxed with the release of Super Smash Brothers: Brawl. the only thing that sucked about that was the people that came in talk about, brag about, or otherwise spew nonsense about the game. Here is a collection of stories from today, not all even having to do with Brawl...

Act 1: Brady's...Misfortune
So, as we can probably tell, Brady usually works closes, and not opens, and hence does remember the security code very well, as he never uses it. Well, today was an exception! Brady unlocks the store, heads to the back, but half way through realizes that he has no idea in hades what the password to disarm the security system is. ("Explicative!") So, as Brady keeps his cool, and try's to call Andi to get the code, he is interuptted by the sound of the most excruciatingly painful sound known to him thus far in his LIFE: the security alarm. Well, for some reason, the high pitched noise decides to hang up on Andi, and thus Brady is left with a massive headache and no code. So he journeys to the front of the store in hopes that the phone will allow him at least one call, when the phone rings. It's the first of many people enthralled with the Super Smash Brothers release to call yet today. Well, even with the sirens wailing in the background (and in his head), Brady dutifully informs the infidel of the tournament and the release of the game. After this exchange, Brady steps, half-way out of the store, to call Andi. Well, with the alarm still splitting the hairs of Brady's head, a man walks past the store, with Brady half out of it, pleading with Andi over the phone for the code...imagine his confusion. Well, He disarms the alarm, and continues on with work, when a local Police Officer wanders in, and makes a bee-line for the counter. (Brady is sweating bullets) "Hey Officer!"
"Your door motion sensor went off...do you know what happened?"
"Um...yeah: (and Brady tells him the whole story)"
Then after taking Brady's personal information "In case we need to talk about it..." and leaving, Brady sighs a deep sigh, and thinks to himself: today is NOT going to be a good day.

Turns out, Brady was right.

-Brady

Act 2: KINGDOM HEARTS P...or was that 3?

So a kid walks in and moves his chubby little glute to the to counter as quick as gravity would let him. Then he proclaims "excuse me...but...WHAT DO YOU KNOW ABOUT KINGDOM HEARTS 3??!!!! I LOVE THAT GAME??!?!?!"
Stunned, all Brady can do is stare blankly at him for a second, and then he replies..."It's coming out on PS3"
"It is?!?"
(Having regained his composure)"Yeah, they're actually releasing it kinda like a group of games. One for the PSP, one for the DS, and one on PS3."
"WHHOA, what?"
"Yeah, three games."
"Do you know when they are coming out?"
"Let me check it for you..."(Brady then proceeds to to look up when Kingdom Hearts 3 is coming out, but the website he was on was only showing him the Kingdom Hearts for PSP.
"It looks like, 'Birth by Sleep', the one coming for PSP is still TBA"
"Oh, so 'Birth by Sleep' is on the PS3?"
"Nah, it's on the PSP."
"But it HAS to be one that's on PS3, becasue that's the one that EVERYONE is previewing!"
"Well, it's not, it's on the PS...P, not 3."
"You're wrong!"
"No...No...I'm not"
"YES...YOU...ARE!!!" And the KH Kid stormed out of the store.

Good riddance.

-Brady

Act 3: WTF?!

So this mom walks in, with her kid and they wander around the store for a while. When Brady approaches to see if he can help them, the mom turns on him: "This game not work wight!"
"What seems to be the problem?"
(the kid steps up) "Some times, it doesn't save" (Note: the game is Tak 2: the staff of dreams)
"Oh...kay...lets look at it." Brady then cleans the cartridge (it's a GBA game) and puts it in the demo Gameboy Advance. When he starts to play, he sees that the entire game had been beaten, and somehow (Magically?) it had just saved itself! Well, when Brady brought this up with the parent, she was very irate, and suggested that they be allowed to return the game for another one.
Well, Brady, being the superior intellectual being, looked at the reciept and was so suprised that he had to do a double take: the reciept said that the game purchases was Teenage Mutant Ninja Turtles.
Once again, when Brady brought this up with the inferior minded fool, she looked almost trecherous, and stormed out of the store, dragging her son by the ear, and yelling at him for being a bad liar.

Wow...what a loss...not.

-Brady

Act 4: My Soul has been Reaved?

Guess Who?! It's the Soul Reaver Kid! AGAIN! So he walks in, and Brady is in a good mood: (how? I don't know, but he was) And so Brady walks up to him and asks him what he can do to help.
"Nothing"
"Ok...anything you're looking for?"
"YES!"
"...?"
"Majora's Mask, still"
"And we still don't have it, just like every other time you've come in this week asking if we have it, and I'm not adding you to the wish list again, because then you'd just screw up the system."
"I got REsident Evil 1."
"wha?"
"I like it."
WTF?! "Oh, that's...nice..."

And the kid left...again.

-Brady

Act 5: David vs Goliath

so to celebrate the release of SSB Brawl we had a SSB Melee tournament. many calls throughout the day of veteran competitors asking the rules. finally the time for the tourny arrives. much smack is talked. i personally know of a few pro players who entered. so its looking to be a pretty heated show.
the tournament begins!!!
all goes smoothly. the matches are indeed very epic. as i run the register one of the entrants come to me looking very nervous/sad.
"Hey i got a question for you."
"shoot.."
"have you ever played as sheik before?"
"um yes i have, and so do alot of people here"
"well...umm.....do you know any good moves for her?"
!!!!!!
"i have no idea, sorry"
"oh, okay"

it was a double elimination tourny, he lost both of his rounds right off the bat.
but don't feel too sorrty for him. even though he wasted his $5 entry fee, he was first in line to get Brawl (he did not have a preorder). so maybe his terrible loss...was actually a victory....well.....maybe not.


-Andi


so concludes our wonderful day of morons. it was great.....kinda.

Friday, March 7, 2008

Hard of Hearing - ARE WE??

So, phone call time. Phone rings: I answer with my best impersonation of Bill Murray, and the response comes:
"Uh...Hi?"
(Geez, thanks for the enthusiastic hello) "What can I do for ya?!"
"Um...how much does it cost to get a disc cleaned at your store?"
"It's $2.99 a disc."
"Well, what if I wanted you to clean it?"
(Sigh...) "It's $2.99 a disc", came my reply, trying to remain optimistic about where this was headed...
"Um...what if I wanted that without tax?" (why again?)
"That would be $2.99 a disc."
"And with tax...?"
"$3.19"
"Oh...ok." And they hang up.
Well, a little later, a kid walks in, comes to the counter, and says "Um...how much does it cost to get a disc cleaned at your store?"
My resonse: "It's $2.99 a disc."
"Well, what if I wanted you to clean it?"
Then it hit me: IT"S THE SAME KID! "It's $2.99 a disc" Came my amused reply.
"Um...what if I wanted that without tax?"
(Oh...my...head...) "That would be $2.99 a disc."
"And with tax...?"
AAAAAAAAAAAAAAAAGGGGGGHHHHHHHHHHH "$3.19"
So the kid gets his disc resurfaced, pays for it (with tax...), and then leaves.
The kicker? ANdi comes up and says..."You are never gonna believe this."
"What?"
"That was the same kid who kept asking me if the systems worked about a week ago."
"You gotta be kidding me..."

What are parents doing to our youth...

-Brady

Thursday, March 6, 2008

very lonely

so yay for soul reaver kid returns. not a bad kid, not even that annoying, just kinda....weird. he come in, he sees resident evil remake on the gamecube buys it and wanders the store for a bit. on our white board we have a list of events we just put up a few days ago. on it is "mario kart 64 tourneys, every thursday.", he asks me about it. i tell him that we won't be holding one his week because we had only recently put it on the board. i also told him to tell all his freinds so that next week we could hold a really good one.
so the sign says the tourney starts at 6 o'clock. guess who shows up at 6 o'clock?
he comes in with his n64 controller in hand.
i talk to him for a bit. he sits on one of our love sacks and just stares into space.
30 mins pass.
hes still sitting there.
"hey i don't think anyones coming"
"oh, ok"
he stand up wanders around for a bit and walks out without sayinga word, the whole time he had this look of absolute depression on his face. i felt bad for him, but he brought it upon himself by not listening.

-Andi

Tuesday, March 4, 2008

are those gamecube wires?

so these kids + mom come in. they always come in to trade in the last system they bought from us. and they are always in 10x worse condition than we sold it to them. so anyways, today they want a gamecube and some games. all goes smoothly till they make their way to the register to pay for it.
*note: matt is the manager*

kid: "does the system come with the wires?"
matt: "yeah, all our sytems come with the wires and one controller"
kid: "So...Where are all the cords and the controllers?"
matt: "Right here man!"
kid: "So which ones are mine?"
matt: "Dude, your cords are right here, they're yours."
kid: "Are those gamecube wires?"
matt: "Yea man!"
kid: "and is that a gamecube controller?"
matt: "yeah!"
(akward silence)
kid: "...does the system come with the wires?"
matt: "Um...yea dude-"
etc...

So instead of typing this more then needed, just take that conversation, open notepad real quick, and copy and paste it about 4 times, and the extent of the conversation has now been realized.

PITY ME!!

-Andi

Monday, March 3, 2008

skate board kid strikes back

skate board kid makes his way into the store. i can see game and a receipt in his hands. he make his way up to the counter.
"i wannna trade this in."
i scan it in.
"Sonic Riders here will get you $5"
the same confused look we've seen before....
"no, i want to return this"
i pop the disc out and it is flawless.
"sorry we only return if the game doesn't play."
i must have cast a confusion spell lvl 5 or something....
"but it doesn't play! it won't work in the ps2 i bought the other day."
i sigh very loudly and overly dramatically then deny his request to return it and eventually he decides to trade it in. he asks a few minutes later if he can trade a game strait across for one that was the same price. ever question he has i just tell him that we explained it to him last time he came in.
as funny as it was the first time, knowing he'll be in again soon wanting to do the same thing with the same stupid questions is getting pretty old pretty fast.

-Andi

Saturday, March 1, 2008

not very good at that reading thing are you?

this kids calls constantly, always wanting some tony hawk game. he finally decided to come in today and get it.
the store opens at 11:00 AM, he is in at 11:05 AM, so he is the first person i get to see.
he walks in and like a homing missle goes right for his beloved tony hawk. but he does not come up to the register, instead he begins to wander the store. in the conor we have our defective system display (that i've mentioned earlier), has a big sign that says "Defective systems $5, xboxs $10 (not-returnable) *These systems DO NOT WORK*" call me crazy, but i thinks thats pretty clear as to what it means.
so our local tony hawk fan movesover to the defective system display. he stands there for (no joke) 5 mins stareing at the display. he then looks up at me and asks, "umm...do these systems work?"
i reply,"You mean those systems right there?"
tony hawk fan: "yeah..."

me: "you mean those systems right there with the big sign that says defective systems?"

tony hawk fan: "umm...yeah...."

me: "you mean those systems right there with the big sign that says these systems DO NOT WORK?"

tony hawk fan: "umm...yeah..."

me: "i'm about %100 positive that they DO NOT work."

tony hawk fan: "really?"

me: "really really."

he then wandered around the store some more asking even more stupid questions like "how much is this?" and i wouldn't even answer but just point to the price tag, he'd get a really confused look on his face and go back only to repeat the process 30 seconds later.
he finally left. and then it hit me; i have the rest of the day to look forward to.......ugh


-Andi

Friday, February 29, 2008

Um...well, it's workin for me?

Ok, this one's short and sweet. Set up: Relatively busy day, lots of come and go traffic when a kid and his dad walk in with a bag of stuff. I start to talk to em, find out that the kid wants to trade in a Gameboy Advance and some games, with a rechargable battery pack. So, I start to do the trade, when the kid's like "I just can't seem to get it to work, ever since I spilled water in it..." My reply was terse "We can't take broken systems." The kid looked shocked. Then proceeded in telling me the stupidest thing I have ever heard come out of anyone's mouth, ever. "Well, It works fine when I charge the batteries, but I'm just sick of it not working when the batteries aren't charged."
And the dad just sat and nodded...I wonder where the kid got the idiocy from?

-Brady

Thursday, February 28, 2008

try before you BUY no make sense to retards

slow day today. despite the fact that we have a blog about the morons we deal with, i actual do enjoy helping people out. but when there are no people to help, it gets a little boring (you can only organize a wall so many times.) so to set my mood for you, I was really bored/irritated.

so late in the afternoon kid comes in. he is a regular. and by regular i mean he regularly comes in, he has never bought anything. he does have a member account so i can actually look up his purchase history and indeed he has bought nothing. he wanders the store for a bit stoping at each tv with wide eyes.

he eventually make his way up to the counter where i am helping a customer. He speaks over our conversation and say:
"Can I play the games on the tv?"
Me and the customer imediately stop talking. before i could get out my response of "hold on" the customer says in a very angry tone:
"Excuss me! we were having a conversation! That was extremely rude what you just did. I'm sure the nice man here would love to help you out as soon as he is done here!"
both me and the kid were shocked. he slowly made his way to the other side of the store. as soon as he was out of ear shot i wipered:
"thanks, a bunch."
"no problem someone needed to teach him, obviously his parents didn't"
i finished up helping this fine gentleman and he was off. the kid then slowly made his way up to counter yet again.
"Can i play the games on the tv?", he almost wispered.
"No not right now." i said
"but your sign says "try before you buy"" he said with little more courage.
"yes it does, so people who are going to get the game can try it before they leave." i said with no emotion.
"well...... i want to get......THAT ONE!" he then points aimlessly at the ps2 wall.
"sorry it is "try before you BUY" not "Arcade", plus i'm a little busy at the moment" just as i say this a horde of people, all in seemingly different parties, pour in store. and as it was a slow day i needed to help them out and try to get them to actual buy something. however the kid would not end our conversation.
he followed me to everyperson i helped and tryed to talk over every single conversation to ask me to try the games on the tv. Me and the customersi helped just ignored him. finally i got to the last couple, an older couple slighly hard of hearing, (i guessed from how loud they talked and how many times they asked me to repeast myself.) but very nice people.
in the middle of our conversation with the kid still asking ever 2 seconds she leans over to me and asks (in a voice she thinks is soft but we can all hear very clearly)
"Is that boy.....umm....i'm not sure how to ask this, but is that boy retarded?"
i leaned close to her and replied just loud enough for her and her husband to hear,
"yes, he comes in quite a bit and just repeats the same phrase over and over again, very sad really."
after our conversation i leave for the counter and i look back to see her on her knee talking very gently to the kid.
at this point i am almost crying trying not to laugh, laughing would totally ruin this moment.
after a minute the lady leaves the store and not to long after so does the kid.
about 30 secs latter doug (part time guy) walks back in from getting his lunch. its very sad that i am the sole witness to this greatness....

-Andi