Thursday, May 22, 2008

Report me to Nintendo? Go for it.

so we got some Wiis the other day. Nintendo and the distributors like to gouge us little guys, so we have to buy from our suppliers in bundles. Not like good bundles either, I'm talkin like wii system at $248 and then 15 chicken shot games at $46. So we get royally screwed when we want to have Wii's in stock. Not that that happens too much with Nintendo fabricating this shortage.



Well you probably get it by now that we make little to no moneys (a lot of time negative numbers.) on the Wii. For this reason the owner has decided to make us force a bundle on anyone who buys a Wii from us. $250 for the system, but they must also purchase an additional $200 worth of stuff to put the total cost at $450. That may seem pretty bad, but after you think about what Nintendo charges for their Wii Remote and Nunchucks its not too bad. If you buy 2 Wiimotes with 2 Nunchucks and one $50 game, you already got it right there. most people buy that much anyway. also as much as i hate this forced bundle, compared to other places that choose what the bundle is for you, I think we aren't too bad.



so........



We have i sign on the front door that says "Wii Now in Stock!". It hadn't to this point got much attention from people.



Later in the day a nice family comes in and their kid was trading in his old N64 stuff. Me and his dad were having a good conversation about how he had work in a similar store years ago and how the value of things just drops like crazy etc. cool guy. As i scan in his sons item to trade, another lady comes running in the door and runs up to the counter.



She yells over our conversation.


"YOU HAVE WIIS!?!?"


"Yes we do."


"I'll take it!!!"


"Ok, Just so you know I do have to sell them in a bundle. its 250 for the wii but you must also purchase another $200 worth of items with it to make the total at least $450."


her eye lids start to tweak a bit, i can only assume out of anger.


"NO, I'll just take the Wii."


"I''m sorry the only way I'm allowed to sell it is the way i previously mentioned."


now the cool guy i was speaking with earlier entered in to help me out.


"Yeah, I was just at circuit city and they are doing the same thing too, except they choose what you get."


now this was an outright lie but I most definitely appreciated the assistance. but she was still very mad.


"Well I'm not buying here than!!"


and she stormed out with the entire family laughing at her as she left (they were purposely trying to be noticed by her and I think it worked).


after the incident I chated some more with the cool guy and he shared some stories with me that if they had happend to me would get 3 pages worth of space here on this blog. I eventually finished his sons trade and they left. Steve came back from the store at this point and I told him about the lady. as he went into the back to eat some food i see a car pull up. Its none other than angry wii lady herself. Back with a vengeance!!!


she storms in strait for the counter.


"I just wanted to know if Nintendo knows what you are doing when you force people to bundle theirs systems?"


"I'm really not to sure ma'am."


"Well I'm going to report you to Nintendo."


"OK. be my guest."


"You shouldn't make people bundle the Wii and Nintendo will know about this."

"OK"


"Thats just not fair to make people bundle them! Its not November, its May! I could go to Target right now and get one!"

I'm not to sure why she said it wasn't November, I now that. I think she was trying to say it wasn't December, that would make more sense. And if she could get one at Target, why are we having this conversation?

"I'm sorry ma'am, the reason we have to sell them in a bundle is thats how we are forced to purchase them from Nintendo and our distributors."


Her eye lids of anger started to flair up.

"Well, I'm still reporting you to Nintendo."

"OK."

and then she left.

I can just imagine that call to customer service now...... what and idiot.


-Andi

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