10:59 AM
the store isn't officially open but I've been open for around 15 mins because i'm such a nice guy. so anyways i get a phone call at 10:59 AM. i answer it as usual and i find that a small boy is on the other line.
"umm......I bought a game from you guys a couple of days ago."
long pause
"yes"
long pause
"well...umm....do you know what game it is?"
"no"
long pause
"oh...well...its x-men legends"
"okay"
we haven't sold any x-men legends in quite some time.
long pause
"well....ummm......could you tell me how to beat it"
*internal sigh*
"sorry, its against store policy for me to give you video game hints over the phone."
long pause
i hear him drop the phone and begin to yell at someone. i hear him and a older woman (his mother I'm assuming) argue. "he wouldn't tell me" and stuff like that i could make out through all the noise. i hear the phone being picked back up and a woman comes on the line.
"um..yeah hello this is johnny's mother."
"yes, hello is there something i can help you with ma'am?"
she starts to get that snooty, super mighty tone in her voice.
"yes, my son informs me that you refused to help him beat a game he has, is that correct?"
"yes that is correct."
long pause, must run in the family
"well why did you not help him out?"
"because thats against our store policy, if i were to help ever person who called asking for game tips I'd be here all day taking phone calls."
long pause
"well you can't just make an exception this one time for some of your best customers?"
we have caller ID....they have never been here on my watch + no member account i found after the phone call.
"nope, sorry."
well she didn't like that at all.
"THATS NOT FAIR. IT...IT...IT SHOULD BE THAT LAW THAT YOU HAVE TO HELP HIM. THIS IS THE MOST RIDICULOUS THING I'VE HEARD ALL DAY!!"
*sigh* trying to keep my cool i respond to this nonsense. i was having a good day and i didn't want to ruin it on her.
"I'm sorry you feel that way ma'am but it is against store policy, not to mention that all of the information i would give if i could is freely available on the Internet."
long pause....again
"WELL STILL......wait...what was that?"
"Is there anything else I can help you with today?" I cut her off really fast to avoid the obvious next question.
"umm...."
"well okay then have a nice day" CLICK!!!
when will people learn that lies and anger have absolutely no effect on......SUPER ANDI!!!!!!!
pwned
-Andi
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