the not so triumphant return of Defective system kid.
I was in the middle of resurfacing about 10 discs when he walks in. our machine is pretty loud when it running but he decided to yell at me over the noise (when Brady was right in front of him to.)
"Can you fix my games!?!"
i turn off the machine and walk over to him, i heard what he said the first time but i just felt like being a jerk.
"What did, you say?"
"can you fix my games?"
"yeah, but I've got about an hours worth of discs to do before i can do yours."
the dad walks over and chimes in
"you can't just do 2 disc really fast?"
i think he was trying to flirt with me or something cause i could of sworn he batted his eyes at me.
"sorry i can't do that."
they walk around the store some more and rearrange our perfectly organized sections that we had just barely done while i continued on the discs i had.
about 5 minutes later
"are you done yet?"
"has it been an hour?"
"no."
"no."
i start to walk back to the machine when he says something that just couldn't go unpunished.
"thats not fair, i got these games from you and you have to do them for free!"
i stop dead in my tracks.
"whoa whoa whoa, when did anyone tell you we do free disc cleanings?"
he looked very confused
"whenever we buy a game from you, you have to clean it for free, thats the rules."
i walk over to his games and pop them open and look at them, scratched to hell and back, and i know for a fact we did not sell those games to him in that condition, because I sold them to him.
"we only clean it for free if its defective, not if you scratch the disc yourself."
"thats how they came, when i got them."
i look at his receipt.....2 months ago.
"so thats why you waited 2 months to bring them back, that makes perfect sense. its $2.99 per disc."
more confusion but still a little determination left.
"well Patrick always cleaned them for free!"
*Patrick is the old manager who was "let go" a couple months back*
"well Patrick no longer works here"
"what? why?"
"He was fired"
"What? why?"
"because he was giving you free disc cleanings and thats against company policy."
after that i just walk away and begin to clean discs again. seconds later he left.
on a side note, while i was cleaning discs and he was wandering the store he did stop by the defective system rack again and yes, he did stare at it for about 5 minutes.
what a moron
-Andi
Saturday, March 29, 2008
Friday, March 28, 2008
Sorry, I know more about psps. Trust me.
I would definitely consider myself up to date on everything psp. I'm sure everyone else who works here would agree.
This guys comes in and buys FFVII: Crisis Core and then leaves. he comes back a few minutes later and he lets me know that he need a system to play it on. I show him our selection of psps. a couple of old phaties and 1 new slim. he buys the slim (which happes to be the silver one that originally came with the daxter bundle) and leaves. a couple of minutes later he returns and looks a little mad, but hes so monotone it really hard to tell.
"Hey!, wheres the 1 GB memory stick this is supposed to come with."
he was almost right. that particular model did come with one new, but we had it priced appropriately to reflect that it did not, 199.99 new bundle versus 139.99 used no bundle.
"actually, the 1 GB stick comes seperatly, we sell them for 29.99"
"I'm not paying anything! you guys owe me a memory stick!"
I proceed to explain to him exactly what i wrote earlier. bottom line, it comes seperately.
"thats not fair!"
"no it really is pretty fair. what wouldn't be fair is if we bundled them together and charged $189 when we could save you money by selling them seperately."
*note: 189.99 is a number i completely made up at the time, but upon searching my computer, it turned out to be right.*
this seemed to please him.
"oh, i'm sorry man, i didn't realize that was the case, sorry about that."
I was a little shocked that i wasn't about to continue the arguement, but hey, i'm not complaining. in fact i used this point in tiime to pump the store.
"Hey its allright, happens all the time, but remeber though, everywhere else will force you into a bundle, and we really hate doing it here."
"Thanks man!"
and he left.......
This guys comes in and buys FFVII: Crisis Core and then leaves. he comes back a few minutes later and he lets me know that he need a system to play it on. I show him our selection of psps. a couple of old phaties and 1 new slim. he buys the slim (which happes to be the silver one that originally came with the daxter bundle) and leaves. a couple of minutes later he returns and looks a little mad, but hes so monotone it really hard to tell.
"Hey!, wheres the 1 GB memory stick this is supposed to come with."
he was almost right. that particular model did come with one new, but we had it priced appropriately to reflect that it did not, 199.99 new bundle versus 139.99 used no bundle.
"actually, the 1 GB stick comes seperatly, we sell them for 29.99"
"I'm not paying anything! you guys owe me a memory stick!"
I proceed to explain to him exactly what i wrote earlier. bottom line, it comes seperately.
"thats not fair!"
"no it really is pretty fair. what wouldn't be fair is if we bundled them together and charged $189 when we could save you money by selling them seperately."
*note: 189.99 is a number i completely made up at the time, but upon searching my computer, it turned out to be right.*
this seemed to please him.
"oh, i'm sorry man, i didn't realize that was the case, sorry about that."
I was a little shocked that i wasn't about to continue the arguement, but hey, i'm not complaining. in fact i used this point in tiime to pump the store.
"Hey its allright, happens all the time, but remeber though, everywhere else will force you into a bundle, and we really hate doing it here."
"Thanks man!"
and he left.......
Thursday, March 27, 2008
polygamy + video games? huh?
so captain of the chess team comes in. he has his pants pulled up to his nipples and he has your classic nerd screechy voice. big thick glasses, you know, the works.
well he come in i greet him, ask him if there is anything i can help him find, but he doesn't even look at me so i move on to the next customer. after a while he comes back up to me and asks
"Do you have any final fantasy games"
"yes we do right over here, any specific one you are looking for?"
he doesn't even answer but instead opts to talk to himself.
"final fantasy games are awesome, ever other game sucks, final fantasy rules."
etc etc
he continues to browse the selection of final fantasy games while continue to work on a project i had going. the phone rings so i answer it. normal conversation, "do you have this?", "yes we have this", you get the picture. when the call ends, i end it with my usual "alright, bye". but the work "alright" caught the attention of captain chess man.
"Did you just say Allred?"
"um...no, i said alright"
this answer didn't phase him...
"Did you just say Allred?"
"no, i said alright"
"oh, because Allred is me"
i try to be nice.
"oh, that would be weird if i said your name. especially when i was on the phone with someone else."
I get a blank stare for a second and then he continues browsing.
After a few more minutes he finishes picking the games he wants (surprise, surprise, to separate final fantasy games on ps1.) and brings them to the counter.
"Do you want to know why i asked you if you said my name?"
"Sure, humor me."
"Because my name comes from a long line of polygamists. i thought you were calling me a polygamist"
...........what?
"um, actually i had no idea that the name Allred was in any way associated with polygamist."
"yeah right! everyone knows that Allred is a polygamist's name! you're just trying to play it off!"
"well, actually i had no idea until you mentioned it, but i will keep that in mind from now on. thanks for the tip."
he gave me the money, got his receipt, and left. I'm sure he was off to go show off his new final fantasy game to one of his 7 moms....
-Andi
well he come in i greet him, ask him if there is anything i can help him find, but he doesn't even look at me so i move on to the next customer. after a while he comes back up to me and asks
"Do you have any final fantasy games"
"yes we do right over here, any specific one you are looking for?"
he doesn't even answer but instead opts to talk to himself.
"final fantasy games are awesome, ever other game sucks, final fantasy rules."
etc etc
he continues to browse the selection of final fantasy games while continue to work on a project i had going. the phone rings so i answer it. normal conversation, "do you have this?", "yes we have this", you get the picture. when the call ends, i end it with my usual "alright, bye". but the work "alright" caught the attention of captain chess man.
"Did you just say Allred?"
"um...no, i said alright"
this answer didn't phase him...
"Did you just say Allred?"
"no, i said alright"
"oh, because Allred is me"
i try to be nice.
"oh, that would be weird if i said your name. especially when i was on the phone with someone else."
I get a blank stare for a second and then he continues browsing.
After a few more minutes he finishes picking the games he wants (surprise, surprise, to separate final fantasy games on ps1.) and brings them to the counter.
"Do you want to know why i asked you if you said my name?"
"Sure, humor me."
"Because my name comes from a long line of polygamists. i thought you were calling me a polygamist"
...........what?
"um, actually i had no idea that the name Allred was in any way associated with polygamist."
"yeah right! everyone knows that Allred is a polygamist's name! you're just trying to play it off!"
"well, actually i had no idea until you mentioned it, but i will keep that in mind from now on. thanks for the tip."
he gave me the money, got his receipt, and left. I'm sure he was off to go show off his new final fantasy game to one of his 7 moms....
-Andi
Wednesday, March 26, 2008
Bare Essentials
today was not to crazy. one strange event though i think i should mention.
Guy buys GTA San Andreas, he gives me the money and leaves before i can give him his receipt or change (only like 7 cents, but whatever). i don't think he was in a hurry because him and his buddy took their time browsing the wall and refused our help locating a good game.
well they leave, nothing out of the ordinary. about 15 mins later a lady walk in with GTA San Andreas case in hand.
"I found this in the parking lot, i assumed it was yours"
"Thanks for bringing it back and for being so honest."
she leaves imediately and at first i thought it was a failed theft attempt (we keep all disc behind counter so the potential theives get a way with nothing but a case), but after a closer examination i found it was the case to the game i had just sold those guys a few minutes earlier.
I guess they really didn't want it.....
-Andi
Guy buys GTA San Andreas, he gives me the money and leaves before i can give him his receipt or change (only like 7 cents, but whatever). i don't think he was in a hurry because him and his buddy took their time browsing the wall and refused our help locating a good game.
well they leave, nothing out of the ordinary. about 15 mins later a lady walk in with GTA San Andreas case in hand.
"I found this in the parking lot, i assumed it was yours"
"Thanks for bringing it back and for being so honest."
she leaves imediately and at first i thought it was a failed theft attempt (we keep all disc behind counter so the potential theives get a way with nothing but a case), but after a closer examination i found it was the case to the game i had just sold those guys a few minutes earlier.
I guess they really didn't want it.....
-Andi
Monday, March 24, 2008
E...bay, it's 'E'...bay!
So, I know I've been gone for a while, but give me a break: I've been in rehab...not. I've just really busy and then really lazy.
Anyway, so I'm here alone, (Andi's in the back) and these really wierd looking blokes come runnin' in. And remember, when I say weird looking, I mean...horrendous looking, with missing teeth, facial hair growing in odd places, and mullets that would make Billy Ray Cyrus proud.
Well, they come up all excited and such, and start to bombard me with questions.
"What is the price of this game?"
"What is the trade price of this?"
"I want to get this game, how much is it?"
"Why is the sky blue?"
"How old are you?" (WTF?!)
Well, you get it.
The guy then proceeds to talk about some obscure game that I've never heard of before, (Andi says it's horrid) but I play along for fun. Then out of nowhere, he looks at me kinda blankly, and says quite profoundly: "Ebay should have local stores, ya know?"
"What?"
"Ya know, like stores in cities so people can still buy all the stuff of the site, but in neighborhoods, so they can get the customer interactions."
(Bewildered)"Um...well, Ebay is kinda an online auction, not necessarily a store..."
The guy looks like he was gonna hit me. "OBVIOUSLY, YOU'VE NEVER USED EBAY BEFORE!!!"
"Actually, I have...a lot."
"WELL, it MIGHT be NICE, HUH?!"
"On your world, it might be, but here on earth, I tend to think that 'E' means electronic, like 'E'-mail." (This went miles over his head)
He stared back blankly, and left the store.
Any comments, please 'E'-mail me...but you could write if you wanted.
-Brady
Anyway, so I'm here alone, (Andi's in the back) and these really wierd looking blokes come runnin' in. And remember, when I say weird looking, I mean...horrendous looking, with missing teeth, facial hair growing in odd places, and mullets that would make Billy Ray Cyrus proud.
Well, they come up all excited and such, and start to bombard me with questions.
"What is the price of this game?"
"What is the trade price of this?"
"I want to get this game, how much is it?"
"Why is the sky blue?"
"How old are you?" (WTF?!)
Well, you get it.
The guy then proceeds to talk about some obscure game that I've never heard of before, (Andi says it's horrid) but I play along for fun. Then out of nowhere, he looks at me kinda blankly, and says quite profoundly: "Ebay should have local stores, ya know?"
"What?"
"Ya know, like stores in cities so people can still buy all the stuff of the site, but in neighborhoods, so they can get the customer interactions."
(Bewildered)"Um...well, Ebay is kinda an online auction, not necessarily a store..."
The guy looks like he was gonna hit me. "OBVIOUSLY, YOU'VE NEVER USED EBAY BEFORE!!!"
"Actually, I have...a lot."
"WELL, it MIGHT be NICE, HUH?!"
"On your world, it might be, but here on earth, I tend to think that 'E' means electronic, like 'E'-mail." (This went miles over his head)
He stared back blankly, and left the store.
Any comments, please 'E'-mail me...but you could write if you wanted.
-Brady
Saturday, March 22, 2008
GAMESTOP WILL GIVE ME MORE!!!!!
more fun in the world of customers who can't read the receipt.
This Lady come in first thing in the morning.
"Hi how are you doing?"
"Good, i'd like to return this game."
Spyro: Hero's Tail PS2 (in case you were wondering)
way to start the day off right....i open the case, the disc is flawless, but give her the benifit of the doubt, just because it common to have this kinda thing happen with PS2 game oddly enough.
"so it wasn't working on your ps2, huh, thats to bad."
"well actually my son here couldn't get past a part. it was too hard for him."
unlucky for her as soon as i heard that i was no longer able to return it. but don't fell too bad, if she'd read the reciept (that she didn't have by the way) she could've avoided this alltogether.
"I'm sorry, we can't return the game just because you didn't like it."
the anger begins to hit her face
"Excuse me?"
"Yes, I'm very sorry, the best I can do at this point is trade it in for the store credit value."
"THATS NOT FAIR!! SO YOU WON'T RETURN HIS GAME HE BOUGHT!"
"I'm very sorry thats the best i can do, our return policy was printed on your reciept."
she seems to calm down a bit but still looks pretty angry.
"Fine, what is the store credit value then"
I begin typeing on the computer to find what the value would be, seeing as she paid only $12.99 i knew it wouldn't be that high. I find it,
"Looks like the store credit value is $5 and $5.50 if you'd like to sign up for a free membership card."
the true anger errupts
"THATS NOT FAIR, GAMESTOP WILL LET HIM RETURN GAMES HE CAN'T BEAT! THATS NOT FAIR!"
"Yes Gamestop has a 7 day trial period, but here we have a try before you buy policy, this is to save YOU the hassle of driving the game home only to find out its to hard for your son, then driving it ALL the way back to return it. With gas as high as it is, that wouldn't be very nice for you."
the whole family looks very confused and i can see a smirk curl on Brady's face as he organizes the disc drawers just out of their sight.
she starts yelling madness and begins talking to the air around her.
"Well.....Does Gamestop trade games, i bet they do, i wonder if they'll give me more, in fact I know they'll give me more, that'll show you."
she grabs the hand of her son who the whole was stareing at our big screen and stomps out. on her way she stops to yell things like "thats not fair" and "I love gamestop". I about had tears coming from my eyes from trying to hold in the laughter.
After this incident me and brady discussed how this would be perfect for todays story (hence me writing it now). but just for laughs we decided to call the nearest gamestop (the one she would most likely have gone to).
"Buy sell trade gamestop this is xxxxx (couldn't hear his name) how can i help you"
I put on my best 12 year old voice
"ummm..yeah...whats the trade-in value on Spyro: hero's tail PS2"
"one Second sir......that'll get you 3 dollars"
me and Brady about explode with laughter. i quickly thank him and hang up.
What a great day.....
-Andi
This Lady come in first thing in the morning.
"Hi how are you doing?"
"Good, i'd like to return this game."
Spyro: Hero's Tail PS2 (in case you were wondering)
way to start the day off right....i open the case, the disc is flawless, but give her the benifit of the doubt, just because it common to have this kinda thing happen with PS2 game oddly enough.
"so it wasn't working on your ps2, huh, thats to bad."
"well actually my son here couldn't get past a part. it was too hard for him."
unlucky for her as soon as i heard that i was no longer able to return it. but don't fell too bad, if she'd read the reciept (that she didn't have by the way) she could've avoided this alltogether.
"I'm sorry, we can't return the game just because you didn't like it."
the anger begins to hit her face
"Excuse me?"
"Yes, I'm very sorry, the best I can do at this point is trade it in for the store credit value."
"THATS NOT FAIR!! SO YOU WON'T RETURN HIS GAME HE BOUGHT!"
"I'm very sorry thats the best i can do, our return policy was printed on your reciept."
she seems to calm down a bit but still looks pretty angry.
"Fine, what is the store credit value then"
I begin typeing on the computer to find what the value would be, seeing as she paid only $12.99 i knew it wouldn't be that high. I find it,
"Looks like the store credit value is $5 and $5.50 if you'd like to sign up for a free membership card."
the true anger errupts
"THATS NOT FAIR, GAMESTOP WILL LET HIM RETURN GAMES HE CAN'T BEAT! THATS NOT FAIR!"
"Yes Gamestop has a 7 day trial period, but here we have a try before you buy policy, this is to save YOU the hassle of driving the game home only to find out its to hard for your son, then driving it ALL the way back to return it. With gas as high as it is, that wouldn't be very nice for you."
the whole family looks very confused and i can see a smirk curl on Brady's face as he organizes the disc drawers just out of their sight.
she starts yelling madness and begins talking to the air around her.
"Well.....Does Gamestop trade games, i bet they do, i wonder if they'll give me more, in fact I know they'll give me more, that'll show you."
she grabs the hand of her son who the whole was stareing at our big screen and stomps out. on her way she stops to yell things like "thats not fair" and "I love gamestop". I about had tears coming from my eyes from trying to hold in the laughter.
After this incident me and brady discussed how this would be perfect for todays story (hence me writing it now). but just for laughs we decided to call the nearest gamestop (the one she would most likely have gone to).
"Buy sell trade gamestop this is xxxxx (couldn't hear his name) how can i help you"
I put on my best 12 year old voice
"ummm..yeah...whats the trade-in value on Spyro: hero's tail PS2"
"one Second sir......that'll get you 3 dollars"
me and Brady about explode with laughter. i quickly thank him and hang up.
What a great day.....
-Andi
Thursday, March 20, 2008
Hangout of The Stinky
Short post today
I open the store at 10:45 (15 mins early, I'm so cool).Stinky Comes in 10 mins later. he asks to play Gundam crossfire on PS3. I let him (i really shouldn't but I'm to nice i guess). 5 hours later, he come to the counter and asks to play lost odyssey on 360. I didn't even look at his face because i was helping a customer(or else he wouldn't have gotten it.) So i gave him the controller. around 7 pm (1 hour till close) he hands me the controller and walks out.
He was here for THE ENTIRE DAY!!!! Luckily i didn't really notice. When i went to turn off the 360 for the night, he was at a point in the game that took me around 6-7 hours to get to.
Man i kinda feel sorry for that kid.
-Andi
I open the store at 10:45 (15 mins early, I'm so cool).Stinky Comes in 10 mins later. he asks to play Gundam crossfire on PS3. I let him (i really shouldn't but I'm to nice i guess). 5 hours later, he come to the counter and asks to play lost odyssey on 360. I didn't even look at his face because i was helping a customer(or else he wouldn't have gotten it.) So i gave him the controller. around 7 pm (1 hour till close) he hands me the controller and walks out.
He was here for THE ENTIRE DAY!!!! Luckily i didn't really notice. When i went to turn off the 360 for the night, he was at a point in the game that took me around 6-7 hours to get to.
Man i kinda feel sorry for that kid.
-Andi
Tuesday, March 18, 2008
Grandpa is very Angry
so this grandpa guy comes in pretty often. he always brings his grandkid and his grandkids friend. He usually sits in the cornor and occasionally yells at them to hurry up or not to buy stuff just because, typical grandpa stuff i guess.
so after about 30 mins of these kids browsing they leave with nothing. as they leave i hear the grandpa guy say something to the effect of "we can come back tomorrow" or something like that.
so a couple of minutes latter they pull back up right in front of the store. i can see them clearly because we have the door proped open with a n64 rumble pack (thats our doorstop). so the kids friend walks in again and begins to browse yet again. but the grandkid stays in the car. the grandpa opens his doors and steps out but he stays buy the car. he starts yelling at the top of his lungs at the kid.
"JUST GO IN AND BUY THE F***ING GAME!!! YOU KNOW YOU WANT IT!!!"
he taunts the kid like this for (no joke) 10 mins.
he eventually stops and walks in. he yanks the game off the rack, almost tearing the rack off the wall. walks really fast up to the counter where i'm standing.
"IS THIS THE MOTHER F***ING GAME HE WAS LOOKING AT!?!?"
i'm a little shocked so i have a hard time speaking. i just nod my head yes. he pays for it without saying another word, as he opens the door to his car i can hear him yell,
"SEE THAT WASN'T SO HARD, NOW HAVE FUN WITH YOUR GAME!!"
guy needs some anger management or something...
-Andi
so after about 30 mins of these kids browsing they leave with nothing. as they leave i hear the grandpa guy say something to the effect of "we can come back tomorrow" or something like that.
so a couple of minutes latter they pull back up right in front of the store. i can see them clearly because we have the door proped open with a n64 rumble pack (thats our doorstop). so the kids friend walks in again and begins to browse yet again. but the grandkid stays in the car. the grandpa opens his doors and steps out but he stays buy the car. he starts yelling at the top of his lungs at the kid.
"JUST GO IN AND BUY THE F***ING GAME!!! YOU KNOW YOU WANT IT!!!"
he taunts the kid like this for (no joke) 10 mins.
he eventually stops and walks in. he yanks the game off the rack, almost tearing the rack off the wall. walks really fast up to the counter where i'm standing.
"IS THIS THE MOTHER F***ING GAME HE WAS LOOKING AT!?!?"
i'm a little shocked so i have a hard time speaking. i just nod my head yes. he pays for it without saying another word, as he opens the door to his car i can hear him yell,
"SEE THAT WASN'T SO HARD, NOW HAVE FUN WITH YOUR GAME!!"
guy needs some anger management or something...
-Andi
Monday, March 17, 2008
Reading is Hard....
Family comes in. ALL of them look and act like mentally challenged kids (just the way they comunicate with grunts and moans). one of the kids asks for the guitar to guitar hero. Brady Explains to him that its for the ongoing tourney we're having. He looks extremely confused but satisfied with the answer. He Makes his way to the board where the high scores were recorded.
"OH WOW! A GUITAR HERO TOURNAMENT!"
keep in mind that the board to is dedicated to the guitar hero tourney. the high scores are very BIG and very BOLD.
"Whats da high score?"
I don't even justify the question with a response. I simply point to the high scores in BIG, BOLD letters. He stares at it some more. I hear him whisper to his mom and dad asking what the scores are. I was busy at the time but i could have sworn i hear the "I don't know" Grunt.
retards......
-Andi
"OH WOW! A GUITAR HERO TOURNAMENT!"
keep in mind that the board to is dedicated to the guitar hero tourney. the high scores are very BIG and very BOLD.
"Whats da high score?"
I don't even justify the question with a response. I simply point to the high scores in BIG, BOLD letters. He stares at it some more. I hear him whisper to his mom and dad asking what the scores are. I was busy at the time but i could have sworn i hear the "I don't know" Grunt.
retards......
-Andi
Saturday, March 15, 2008
The War of Words
Our store policy is pretty unforgiving when it comes to our return policy. 30 day defect guarantee. if the used item is defective you may return it within 30 days to recieve a refund in the form of replacement or store credit. All new items fall under manufacturers warrenty, so we can't return them at all. I personally think it sucks , but I like my job so i try to enforce it. Keep in mind that all of this information is CLEARLY printed on EVERY receipt, AT THE COUNTER, UNDER THE COUNTER, BY THE COUNTER, it is very hard to miss it, not to mention the ability to ask us and we will be more than happy to explain it to you.
So guy has bought a used 360 elite from us yesterday. I know for a fact that it works because i personally tested it and it came from one of our most loyal customers (and hes no slob). He makes his way in the store with box in hand. Now not being a Nazi I assume he has the red ring of death, very possible on any 360, so I assume he has but the nobles intentions.
"This 360 no work...."
so i begin to pull it out and start to hook it up.
"umm....you don't have to do that."
my fraudulent sense are tingleing
"oh yes i do store policy, sorry"
i hook it up and (surpreise, surprise) everything works fine.
"well it seems to run very well, it must be your discs"
he ponders what i've said for a few seconds.
"well....it actually works fine but i decided i don't want a used one. I just want my money back."
"sorry our policy is a 30 day defect guarantee"
"so, what?"
"so that means i can only return it for store credit if the unit is defectve. sorry."
at this point his buddys chimes in. and he try very hard to come across as a tough guy. his 200 pound belly does not intimidate me.
"so if i were to go out and punch it and bring it backl as defective, then i could get my money back!"
"are you sure you want to stand by that statement?"
"Hell yeah, this is F***** UP!"
so i go into the back room to call Matt (manager) to confirm everything i had was acceptable. also to ask him when we will be getting new 360 elite systems. after that i come back out to the register.
"Oh your right how foolish of me! may i see your receipt."
looking very satisfied he handed me the ticket. i brought up the order and altered his account profile just a bit and handed him the card.
"So where my money?"
"I never said anything about a refund, i was just altering your account to let all other employees know not to return anything you buy because of your previous comment."
"WHAT!!"
"Sorry i'm going to have to assume that everything you buy, you will punch and try to rip us off, sorry."
He gets a look of fury and walks away as if i said nothing to the oposite end of the store and plops down on one of our luv sacs. keep in mind that this was the kids friend who was having the conversation with me, not the person who actually bought the 360.
so i take a look over at the guy who actually bought it. he leans over to me and starts talking.
"i'm sorry about him, please just ignore him."
i decide i'm gonna play the oblivios card.
"what? you mean he wasn't joking? i was, the whole time i was talking to him."
i muster up the most over the top/fakest laugh i could possibly pull off and continue our conversation.
"now i wasn't jokeing about our return policy though. I'm sorry but the best I could possible do that my computer will allow is to return it for store credit."
from then on it was a very civil conversation. We eventually came to an understanding, and i believe he left happy. On their way out i could hear them giving their friend a very hard time for being so angry over nothing.
The Andi is UNDEFEATABLE!!!!!!11!11!!1!!
-Andi
So guy has bought a used 360 elite from us yesterday. I know for a fact that it works because i personally tested it and it came from one of our most loyal customers (and hes no slob). He makes his way in the store with box in hand. Now not being a Nazi I assume he has the red ring of death, very possible on any 360, so I assume he has but the nobles intentions.
"This 360 no work...."
so i begin to pull it out and start to hook it up.
"umm....you don't have to do that."
my fraudulent sense are tingleing
"oh yes i do store policy, sorry"
i hook it up and (surpreise, surprise) everything works fine.
"well it seems to run very well, it must be your discs"
he ponders what i've said for a few seconds.
"well....it actually works fine but i decided i don't want a used one. I just want my money back."
"sorry our policy is a 30 day defect guarantee"
"so, what?"
"so that means i can only return it for store credit if the unit is defectve. sorry."
at this point his buddys chimes in. and he try very hard to come across as a tough guy. his 200 pound belly does not intimidate me.
"so if i were to go out and punch it and bring it backl as defective, then i could get my money back!"
"are you sure you want to stand by that statement?"
"Hell yeah, this is F***** UP!"
so i go into the back room to call Matt (manager) to confirm everything i had was acceptable. also to ask him when we will be getting new 360 elite systems. after that i come back out to the register.
"Oh your right how foolish of me! may i see your receipt."
looking very satisfied he handed me the ticket. i brought up the order and altered his account profile just a bit and handed him the card.
"So where my money?"
"I never said anything about a refund, i was just altering your account to let all other employees know not to return anything you buy because of your previous comment."
"WHAT!!"
"Sorry i'm going to have to assume that everything you buy, you will punch and try to rip us off, sorry."
He gets a look of fury and walks away as if i said nothing to the oposite end of the store and plops down on one of our luv sacs. keep in mind that this was the kids friend who was having the conversation with me, not the person who actually bought the 360.
so i take a look over at the guy who actually bought it. he leans over to me and starts talking.
"i'm sorry about him, please just ignore him."
i decide i'm gonna play the oblivios card.
"what? you mean he wasn't joking? i was, the whole time i was talking to him."
i muster up the most over the top/fakest laugh i could possibly pull off and continue our conversation.
"now i wasn't jokeing about our return policy though. I'm sorry but the best I could possible do that my computer will allow is to return it for store credit."
from then on it was a very civil conversation. We eventually came to an understanding, and i believe he left happy. On their way out i could hear them giving their friend a very hard time for being so angry over nothing.
The Andi is UNDEFEATABLE!!!!!!11!11!!1!!
-Andi
Friday, March 14, 2008
PSP? SONY? WHAAA?
so short fat stupid kid walks in with mother. the kids walks up to the counter.
he holds up the sad remains of a psp charger. wires hanging out, covered in grime, just plain nasty.
"this wont charge my psp"
"I can see why."
"do you have an extra charger?"
i search the store, but we are sold out.
"looks like we are sold out at the moment"
"do you know who would have them?"
"i'd check Sony's website, or some of the local retailers around here."
"um.....ok....who is sony?"
"the people who make the psp."
now for some reason he gets defensive with me
"no they don't! psp makes psp."
"um no, Sony make the psp"
he gets a little burst of fury for some reason.
"no they DON'T!"
"yes they do, thats why whenever you turn on the psp it says sony computer entertainment, and it also says Sony on the actual unit."
"no it DOESN'T!"
luckily i had a psp right next to me because i had just shown it to a customer. i pull it up, turning it on i point to the sony logo on the psp, and then a few seconds later showed him the intro screen in which it clearly said Sony.
the kids face went from angry to stupified. the kids mom decided to chime in at this point.
"thats not what his friend told him!"
"well, sorry about that, but he was incorrect, the psp is and has always been made by Sony."
the mom gave the kid a nasty look and they left the store without a word. kinda strange, but that kid deserves every bit of punishment he get for disagreeing with me!
I KNOW ALL!1!11!!!!! FEAR ME!!!!!!11!!111!
-Andi
he holds up the sad remains of a psp charger. wires hanging out, covered in grime, just plain nasty.
"this wont charge my psp"
"I can see why."
"do you have an extra charger?"
i search the store, but we are sold out.
"looks like we are sold out at the moment"
"do you know who would have them?"
"i'd check Sony's website, or some of the local retailers around here."
"um.....ok....who is sony?"
"the people who make the psp."
now for some reason he gets defensive with me
"no they don't! psp makes psp."
"um no, Sony make the psp"
he gets a little burst of fury for some reason.
"no they DON'T!"
"yes they do, thats why whenever you turn on the psp it says sony computer entertainment, and it also says Sony on the actual unit."
"no it DOESN'T!"
luckily i had a psp right next to me because i had just shown it to a customer. i pull it up, turning it on i point to the sony logo on the psp, and then a few seconds later showed him the intro screen in which it clearly said Sony.
the kids face went from angry to stupified. the kids mom decided to chime in at this point.
"thats not what his friend told him!"
"well, sorry about that, but he was incorrect, the psp is and has always been made by Sony."
the mom gave the kid a nasty look and they left the store without a word. kinda strange, but that kid deserves every bit of punishment he get for disagreeing with me!
I KNOW ALL!1!11!!!!! FEAR ME!!!!!!11!!111!
-Andi
Thursday, March 13, 2008
I'm Available
so we've got a request list. whenever something has been requested has been traded in a computer spits out a ticket with the persons name + #, very nice i think.
do anyways, silent hill 1 is traded in, in very nice condition i might add. at the moment it traded in i can invision myself buying the game and dancing around the store in celebration. As i watch the tickets print up i notice a third one (usually 2, one for customer, one for store). It was a request ticket. so i call this guy already in a semi-bad mood and leave him a message that we can hold it for 24 hours unless he calls us back. around 5 hours later i get a call from him.
"um yeah you called me about silent hill"
"yes i did, we had it traded in, and i have it on hold for you."
"thats awesome! thats such a rare game to find in store now-a-days"
"yes i'm very aware."
all seems to go like a normal conversation till....
"so are you available?"
"um, excuss me?"
"are you available right now?"
"i'm not sure i understand what you're asking."
at this point his voice tenses up a bit
"Are you available"
i'm still very confused as to what he is asking, so, i jut started talking, i tend to be pretty good at that, if i think too much i know i would've blown it.
"um no, but for you, i'll always be available."
5 seconds of silence
"um, what?"
"huh?"
"What are you talking about?"
"being available for you, what are you talking about?"
"um nevermind, so whats it cost?"
"$24.99"
the fun doesn't end there. he talks to his freinds for a few seconds and come back on the line.
"so what will you accept in trade towards silent hill?"
"any game you got, you can trade in towards the purchase of that game, or any game in our store."
he sounds very excited
"So i could trade in any game and you'd give me silent hill?"
i can see where this is going fast...
"yes, if that game has enough store credit value, you could."
"SO I COULD TRADE IN MY CRAPPY MADDEN GAMES FOR SILENT HILL!?!?"
"if you have enough of them, just to warn you though, they don't go for to much."
his excitement quickly disappears
"wait but you said i could trade."
"yes, we trade for store credit, then you apply that store credit towards whatever you want."
7 second silence, his brain is having a hard time putting the square block in the circle hole
"so what if i gave you 5 ps2 games, would i have enough?"
"depends on the games"
"how about 7?"
"depends on the games"
"11?"
"depends on the games"
another 7 second silence....
"well i'll be in on monday to pick it up"
"alright, and remeber its $24.99"
"um......"
"alright bye."
*click*
i hate the phone
-Andi
do anyways, silent hill 1 is traded in, in very nice condition i might add. at the moment it traded in i can invision myself buying the game and dancing around the store in celebration. As i watch the tickets print up i notice a third one (usually 2, one for customer, one for store). It was a request ticket. so i call this guy already in a semi-bad mood and leave him a message that we can hold it for 24 hours unless he calls us back. around 5 hours later i get a call from him.
"um yeah you called me about silent hill"
"yes i did, we had it traded in, and i have it on hold for you."
"thats awesome! thats such a rare game to find in store now-a-days"
"yes i'm very aware."
all seems to go like a normal conversation till....
"so are you available?"
"um, excuss me?"
"are you available right now?"
"i'm not sure i understand what you're asking."
at this point his voice tenses up a bit
"Are you available"
i'm still very confused as to what he is asking, so, i jut started talking, i tend to be pretty good at that, if i think too much i know i would've blown it.
"um no, but for you, i'll always be available."
5 seconds of silence
"um, what?"
"huh?"
"What are you talking about?"
"being available for you, what are you talking about?"
"um nevermind, so whats it cost?"
"$24.99"
the fun doesn't end there. he talks to his freinds for a few seconds and come back on the line.
"so what will you accept in trade towards silent hill?"
"any game you got, you can trade in towards the purchase of that game, or any game in our store."
he sounds very excited
"So i could trade in any game and you'd give me silent hill?"
i can see where this is going fast...
"yes, if that game has enough store credit value, you could."
"SO I COULD TRADE IN MY CRAPPY MADDEN GAMES FOR SILENT HILL!?!?"
"if you have enough of them, just to warn you though, they don't go for to much."
his excitement quickly disappears
"wait but you said i could trade."
"yes, we trade for store credit, then you apply that store credit towards whatever you want."
7 second silence, his brain is having a hard time putting the square block in the circle hole
"so what if i gave you 5 ps2 games, would i have enough?"
"depends on the games"
"how about 7?"
"depends on the games"
"11?"
"depends on the games"
another 7 second silence....
"well i'll be in on monday to pick it up"
"alright, and remeber its $24.99"
"um......"
"alright bye."
*click*
i hate the phone
-Andi
Wednesday, March 12, 2008
we've been through this
soul reaver kid walks in after his schoolin'
we had just got a legend of zelda - ocarina of time traded in, the gold collectors edition too.
he wanders the store as usual. he passes by the counter and takes a glance at the n64 section.
he (no joke) falls down and hits the floor pretty good. i look over the counter and he scrambles to his feet all the time never diverting his gaze from the n64 section.
when he get there his shoulders drop and he turns around.
"you alright?" i ask.
"you scared me for a seond" he says.
"how so?"
"i thought this was majora's mask."
"nope, sorry, but we still have you on the request list and we will call you when it comes in."
"really? i'm still on there?"
"yes, you will be on there till you get the game."
"cool! thanks!" and he walks out the door
guess i'll be seeing him tomorrow
-Andi
we had just got a legend of zelda - ocarina of time traded in, the gold collectors edition too.
he wanders the store as usual. he passes by the counter and takes a glance at the n64 section.
he (no joke) falls down and hits the floor pretty good. i look over the counter and he scrambles to his feet all the time never diverting his gaze from the n64 section.
when he get there his shoulders drop and he turns around.
"you alright?" i ask.
"you scared me for a seond" he says.
"how so?"
"i thought this was majora's mask."
"nope, sorry, but we still have you on the request list and we will call you when it comes in."
"really? i'm still on there?"
"yes, you will be on there till you get the game."
"cool! thanks!" and he walks out the door
guess i'll be seeing him tomorrow
-Andi
Tuesday, March 11, 2008
bizarro....
today was pretty creepy.....
all of our previously mentioned idiots came in today. but....they were all, not.....idiots.
skateboard kid
walked in, looked around, asked me when a game was coming out left.
yay for soul reaver kid
walked in, brought a game to the counter, bought it, left.
The Stinky
walked in, didn't ask to try out a game, but instead bought something (i think this one scares me the most.)
defective system kid
walked in, asks a semi-intelligent question, leaves.
i'm thinking it maybe a sign of the apocalypse.
-Andi
all of our previously mentioned idiots came in today. but....they were all, not.....idiots.
skateboard kid
walked in, looked around, asked me when a game was coming out left.
yay for soul reaver kid
walked in, brought a game to the counter, bought it, left.
The Stinky
walked in, didn't ask to try out a game, but instead bought something (i think this one scares me the most.)
defective system kid
walked in, asks a semi-intelligent question, leaves.
i'm thinking it maybe a sign of the apocalypse.
-Andi
Monday, March 10, 2008
Enter: The Stinky!
The day after the Super Smash Bros. launch, and you'd think that the people would be more moronic than usual, but today's story is short, sweet, and involves a moron that ventures into the store daily.
The Stinky (name given for obvious reasons) walks into the store, and immediately approaches the counter. "What do you want to try out...?" I say, knowing full well what he wants, what he always wants, and what he seems to want without fail every freakin time he enters the store.
"Yu-Gi-Oh, on the DS" (Remember, this kid's like 20)
"Fine, here ya go" And the Stinky collapsed on one of our LoveSacs.
3 Hours later...
Without any apparent warning, the Stinky jumped up from his perch, started writing frantically on his DS touch-screen, and out of nowhere at the top of his lungs yells: "B****!!!!!". Still apparently furious over whatever the heck happened, he storms up to the counter, says "Here... you...go...", and breaks for the door.
Andi and I just stared in wonder at this poor soul, knowing that somehow, somewhere, the kid was normal, in some way...please...anytime...
But Andi works tommorow, and for now, he will have to deal with him - sucker.
-Brady
The Stinky (name given for obvious reasons) walks into the store, and immediately approaches the counter. "What do you want to try out...?" I say, knowing full well what he wants, what he always wants, and what he seems to want without fail every freakin time he enters the store.
"Yu-Gi-Oh, on the DS" (Remember, this kid's like 20)
"Fine, here ya go" And the Stinky collapsed on one of our LoveSacs.
3 Hours later...
Without any apparent warning, the Stinky jumped up from his perch, started writing frantically on his DS touch-screen, and out of nowhere at the top of his lungs yells: "B****!!!!!". Still apparently furious over whatever the heck happened, he storms up to the counter, says "Here... you...go...", and breaks for the door.
Andi and I just stared in wonder at this poor soul, knowing that somehow, somewhere, the kid was normal, in some way...please...anytime...
But Andi works tommorow, and for now, he will have to deal with him - sucker.
-Brady
Sunday, March 9, 2008
Super (Smash Bros.) Saturday!
Wow: today climaxed with the release of Super Smash Brothers: Brawl. the only thing that sucked about that was the people that came in talk about, brag about, or otherwise spew nonsense about the game. Here is a collection of stories from today, not all even having to do with Brawl...
Act 1: Brady's...Misfortune
So, as we can probably tell, Brady usually works closes, and not opens, and hence does remember the security code very well, as he never uses it. Well, today was an exception! Brady unlocks the store, heads to the back, but half way through realizes that he has no idea in hades what the password to disarm the security system is. ("Explicative!") So, as Brady keeps his cool, and try's to call Andi to get the code, he is interuptted by the sound of the most excruciatingly painful sound known to him thus far in his LIFE: the security alarm. Well, for some reason, the high pitched noise decides to hang up on Andi, and thus Brady is left with a massive headache and no code. So he journeys to the front of the store in hopes that the phone will allow him at least one call, when the phone rings. It's the first of many people enthralled with the Super Smash Brothers release to call yet today. Well, even with the sirens wailing in the background (and in his head), Brady dutifully informs the infidel of the tournament and the release of the game. After this exchange, Brady steps, half-way out of the store, to call Andi. Well, with the alarm still splitting the hairs of Brady's head, a man walks past the store, with Brady half out of it, pleading with Andi over the phone for the code...imagine his confusion. Well, He disarms the alarm, and continues on with work, when a local Police Officer wanders in, and makes a bee-line for the counter. (Brady is sweating bullets) "Hey Officer!"
"Your door motion sensor went off...do you know what happened?"
"Um...yeah: (and Brady tells him the whole story)"
Then after taking Brady's personal information "In case we need to talk about it..." and leaving, Brady sighs a deep sigh, and thinks to himself: today is NOT going to be a good day.
Turns out, Brady was right.
-Brady
Act 2: KINGDOM HEARTS P...or was that 3?
So a kid walks in and moves his chubby little glute to the to counter as quick as gravity would let him. Then he proclaims "excuse me...but...WHAT DO YOU KNOW ABOUT KINGDOM HEARTS 3??!!!! I LOVE THAT GAME??!?!?!"
Stunned, all Brady can do is stare blankly at him for a second, and then he replies..."It's coming out on PS3"
"It is?!?"
(Having regained his composure)"Yeah, they're actually releasing it kinda like a group of games. One for the PSP, one for the DS, and one on PS3."
"WHHOA, what?"
"Yeah, three games."
"Do you know when they are coming out?"
"Let me check it for you..."(Brady then proceeds to to look up when Kingdom Hearts 3 is coming out, but the website he was on was only showing him the Kingdom Hearts for PSP.
"It looks like, 'Birth by Sleep', the one coming for PSP is still TBA"
"Oh, so 'Birth by Sleep' is on the PS3?"
"Nah, it's on the PSP."
"But it HAS to be one that's on PS3, becasue that's the one that EVERYONE is previewing!"
"Well, it's not, it's on the PS...P, not 3."
"You're wrong!"
"No...No...I'm not"
"YES...YOU...ARE!!!" And the KH Kid stormed out of the store.
Good riddance.
-Brady
Act 3: WTF?!
So this mom walks in, with her kid and they wander around the store for a while. When Brady approaches to see if he can help them, the mom turns on him: "This game not work wight!"
"What seems to be the problem?"
(the kid steps up) "Some times, it doesn't save" (Note: the game is Tak 2: the staff of dreams)
"Oh...kay...lets look at it." Brady then cleans the cartridge (it's a GBA game) and puts it in the demo Gameboy Advance. When he starts to play, he sees that the entire game had been beaten, and somehow (Magically?) it had just saved itself! Well, when Brady brought this up with the parent, she was very irate, and suggested that they be allowed to return the game for another one.
Well, Brady, being the superior intellectual being, looked at the reciept and was so suprised that he had to do a double take: the reciept said that the game purchases was Teenage Mutant Ninja Turtles.
Once again, when Brady brought this up with the inferior minded fool, she looked almost trecherous, and stormed out of the store, dragging her son by the ear, and yelling at him for being a bad liar.
Wow...what a loss...not.
-Brady
Act 4: My Soul has been Reaved?
Guess Who?! It's the Soul Reaver Kid! AGAIN! So he walks in, and Brady is in a good mood: (how? I don't know, but he was) And so Brady walks up to him and asks him what he can do to help.
"Nothing"
"Ok...anything you're looking for?"
"YES!"
"...?"
"Majora's Mask, still"
"And we still don't have it, just like every other time you've come in this week asking if we have it, and I'm not adding you to the wish list again, because then you'd just screw up the system."
"I got REsident Evil 1."
"wha?"
"I like it."
WTF?! "Oh, that's...nice..."
And the kid left...again.
-Brady
Act 5: David vs Goliath
so to celebrate the release of SSB Brawl we had a SSB Melee tournament. many calls throughout the day of veteran competitors asking the rules. finally the time for the tourny arrives. much smack is talked. i personally know of a few pro players who entered. so its looking to be a pretty heated show.
the tournament begins!!!
all goes smoothly. the matches are indeed very epic. as i run the register one of the entrants come to me looking very nervous/sad.
"Hey i got a question for you."
"shoot.."
"have you ever played as sheik before?"
"um yes i have, and so do alot of people here"
"well...umm.....do you know any good moves for her?"
!!!!!!
"i have no idea, sorry"
"oh, okay"
it was a double elimination tourny, he lost both of his rounds right off the bat.
but don't feel too sorrty for him. even though he wasted his $5 entry fee, he was first in line to get Brawl (he did not have a preorder). so maybe his terrible loss...was actually a victory....well.....maybe not.
-Andi
so concludes our wonderful day of morons. it was great.....kinda.
Act 1: Brady's...Misfortune
So, as we can probably tell, Brady usually works closes, and not opens, and hence does remember the security code very well, as he never uses it. Well, today was an exception! Brady unlocks the store, heads to the back, but half way through realizes that he has no idea in hades what the password to disarm the security system is. ("Explicative!") So, as Brady keeps his cool, and try's to call Andi to get the code, he is interuptted by the sound of the most excruciatingly painful sound known to him thus far in his LIFE: the security alarm. Well, for some reason, the high pitched noise decides to hang up on Andi, and thus Brady is left with a massive headache and no code. So he journeys to the front of the store in hopes that the phone will allow him at least one call, when the phone rings. It's the first of many people enthralled with the Super Smash Brothers release to call yet today. Well, even with the sirens wailing in the background (and in his head), Brady dutifully informs the infidel of the tournament and the release of the game. After this exchange, Brady steps, half-way out of the store, to call Andi. Well, with the alarm still splitting the hairs of Brady's head, a man walks past the store, with Brady half out of it, pleading with Andi over the phone for the code...imagine his confusion. Well, He disarms the alarm, and continues on with work, when a local Police Officer wanders in, and makes a bee-line for the counter. (Brady is sweating bullets) "Hey Officer!"
"Your door motion sensor went off...do you know what happened?"
"Um...yeah: (and Brady tells him the whole story)"
Then after taking Brady's personal information "In case we need to talk about it..." and leaving, Brady sighs a deep sigh, and thinks to himself: today is NOT going to be a good day.
Turns out, Brady was right.
-Brady
Act 2: KINGDOM HEARTS P...or was that 3?
So a kid walks in and moves his chubby little glute to the to counter as quick as gravity would let him. Then he proclaims "excuse me...but...WHAT DO YOU KNOW ABOUT KINGDOM HEARTS 3??!!!! I LOVE THAT GAME??!?!?!"
Stunned, all Brady can do is stare blankly at him for a second, and then he replies..."It's coming out on PS3"
"It is?!?"
(Having regained his composure)"Yeah, they're actually releasing it kinda like a group of games. One for the PSP, one for the DS, and one on PS3."
"WHHOA, what?"
"Yeah, three games."
"Do you know when they are coming out?"
"Let me check it for you..."(Brady then proceeds to to look up when Kingdom Hearts 3 is coming out, but the website he was on was only showing him the Kingdom Hearts for PSP.
"It looks like, 'Birth by Sleep', the one coming for PSP is still TBA"
"Oh, so 'Birth by Sleep' is on the PS3?"
"Nah, it's on the PSP."
"But it HAS to be one that's on PS3, becasue that's the one that EVERYONE is previewing!"
"Well, it's not, it's on the PS...P, not 3."
"You're wrong!"
"No...No...I'm not"
"YES...YOU...ARE!!!" And the KH Kid stormed out of the store.
Good riddance.
-Brady
Act 3: WTF?!
So this mom walks in, with her kid and they wander around the store for a while. When Brady approaches to see if he can help them, the mom turns on him: "This game not work wight!"
"What seems to be the problem?"
(the kid steps up) "Some times, it doesn't save" (Note: the game is Tak 2: the staff of dreams)
"Oh...kay...lets look at it." Brady then cleans the cartridge (it's a GBA game) and puts it in the demo Gameboy Advance. When he starts to play, he sees that the entire game had been beaten, and somehow (Magically?) it had just saved itself! Well, when Brady brought this up with the parent, she was very irate, and suggested that they be allowed to return the game for another one.
Well, Brady, being the superior intellectual being, looked at the reciept and was so suprised that he had to do a double take: the reciept said that the game purchases was Teenage Mutant Ninja Turtles.
Once again, when Brady brought this up with the inferior minded fool, she looked almost trecherous, and stormed out of the store, dragging her son by the ear, and yelling at him for being a bad liar.
Wow...what a loss...not.
-Brady
Act 4: My Soul has been Reaved?
Guess Who?! It's the Soul Reaver Kid! AGAIN! So he walks in, and Brady is in a good mood: (how? I don't know, but he was) And so Brady walks up to him and asks him what he can do to help.
"Nothing"
"Ok...anything you're looking for?"
"YES!"
"...?"
"Majora's Mask, still"
"And we still don't have it, just like every other time you've come in this week asking if we have it, and I'm not adding you to the wish list again, because then you'd just screw up the system."
"I got REsident Evil 1."
"wha?"
"I like it."
WTF?! "Oh, that's...nice..."
And the kid left...again.
-Brady
Act 5: David vs Goliath
so to celebrate the release of SSB Brawl we had a SSB Melee tournament. many calls throughout the day of veteran competitors asking the rules. finally the time for the tourny arrives. much smack is talked. i personally know of a few pro players who entered. so its looking to be a pretty heated show.
the tournament begins!!!
all goes smoothly. the matches are indeed very epic. as i run the register one of the entrants come to me looking very nervous/sad.
"Hey i got a question for you."
"shoot.."
"have you ever played as sheik before?"
"um yes i have, and so do alot of people here"
"well...umm.....do you know any good moves for her?"
!!!!!!
"i have no idea, sorry"
"oh, okay"
it was a double elimination tourny, he lost both of his rounds right off the bat.
but don't feel too sorrty for him. even though he wasted his $5 entry fee, he was first in line to get Brawl (he did not have a preorder). so maybe his terrible loss...was actually a victory....well.....maybe not.
-Andi
so concludes our wonderful day of morons. it was great.....kinda.
Friday, March 7, 2008
Hard of Hearing - ARE WE??
So, phone call time. Phone rings: I answer with my best impersonation of Bill Murray, and the response comes:
"Uh...Hi?"
(Geez, thanks for the enthusiastic hello) "What can I do for ya?!"
"Um...how much does it cost to get a disc cleaned at your store?"
"It's $2.99 a disc."
"Well, what if I wanted you to clean it?"
(Sigh...) "It's $2.99 a disc", came my reply, trying to remain optimistic about where this was headed...
"Um...what if I wanted that without tax?" (why again?)
"That would be $2.99 a disc."
"And with tax...?"
"$3.19"
"Oh...ok." And they hang up.
Well, a little later, a kid walks in, comes to the counter, and says "Um...how much does it cost to get a disc cleaned at your store?"
My resonse: "It's $2.99 a disc."
"Well, what if I wanted you to clean it?"
Then it hit me: IT"S THE SAME KID! "It's $2.99 a disc" Came my amused reply.
"Um...what if I wanted that without tax?"
(Oh...my...head...) "That would be $2.99 a disc."
"And with tax...?"
AAAAAAAAAAAAAAAAGGGGGGHHHHHHHHHHH "$3.19"
So the kid gets his disc resurfaced, pays for it (with tax...), and then leaves.
The kicker? ANdi comes up and says..."You are never gonna believe this."
"What?"
"That was the same kid who kept asking me if the systems worked about a week ago."
"You gotta be kidding me..."
What are parents doing to our youth...
-Brady
"Uh...Hi?"
(Geez, thanks for the enthusiastic hello) "What can I do for ya?!"
"Um...how much does it cost to get a disc cleaned at your store?"
"It's $2.99 a disc."
"Well, what if I wanted you to clean it?"
(Sigh...) "It's $2.99 a disc", came my reply, trying to remain optimistic about where this was headed...
"Um...what if I wanted that without tax?" (why again?)
"That would be $2.99 a disc."
"And with tax...?"
"$3.19"
"Oh...ok." And they hang up.
Well, a little later, a kid walks in, comes to the counter, and says "Um...how much does it cost to get a disc cleaned at your store?"
My resonse: "It's $2.99 a disc."
"Well, what if I wanted you to clean it?"
Then it hit me: IT"S THE SAME KID! "It's $2.99 a disc" Came my amused reply.
"Um...what if I wanted that without tax?"
(Oh...my...head...) "That would be $2.99 a disc."
"And with tax...?"
AAAAAAAAAAAAAAAAGGGGGGHHHHHHHHHHH "$3.19"
So the kid gets his disc resurfaced, pays for it (with tax...), and then leaves.
The kicker? ANdi comes up and says..."You are never gonna believe this."
"What?"
"That was the same kid who kept asking me if the systems worked about a week ago."
"You gotta be kidding me..."
What are parents doing to our youth...
-Brady
Thursday, March 6, 2008
very lonely
so yay for soul reaver kid returns. not a bad kid, not even that annoying, just kinda....weird. he come in, he sees resident evil remake on the gamecube buys it and wanders the store for a bit. on our white board we have a list of events we just put up a few days ago. on it is "mario kart 64 tourneys, every thursday.", he asks me about it. i tell him that we won't be holding one his week because we had only recently put it on the board. i also told him to tell all his freinds so that next week we could hold a really good one.
so the sign says the tourney starts at 6 o'clock. guess who shows up at 6 o'clock?
he comes in with his n64 controller in hand.
i talk to him for a bit. he sits on one of our love sacks and just stares into space.
30 mins pass.
hes still sitting there.
"hey i don't think anyones coming"
"oh, ok"
he stand up wanders around for a bit and walks out without sayinga word, the whole time he had this look of absolute depression on his face. i felt bad for him, but he brought it upon himself by not listening.
-Andi
so the sign says the tourney starts at 6 o'clock. guess who shows up at 6 o'clock?
he comes in with his n64 controller in hand.
i talk to him for a bit. he sits on one of our love sacks and just stares into space.
30 mins pass.
hes still sitting there.
"hey i don't think anyones coming"
"oh, ok"
he stand up wanders around for a bit and walks out without sayinga word, the whole time he had this look of absolute depression on his face. i felt bad for him, but he brought it upon himself by not listening.
-Andi
Tuesday, March 4, 2008
are those gamecube wires?
so these kids + mom come in. they always come in to trade in the last system they bought from us. and they are always in 10x worse condition than we sold it to them. so anyways, today they want a gamecube and some games. all goes smoothly till they make their way to the register to pay for it.
*note: matt is the manager*
kid: "does the system come with the wires?"
matt: "yeah, all our sytems come with the wires and one controller"
kid: "So...Where are all the cords and the controllers?"
matt: "Right here man!"
kid: "So which ones are mine?"
matt: "Dude, your cords are right here, they're yours."
kid: "Are those gamecube wires?"
matt: "Yea man!"
kid: "and is that a gamecube controller?"
matt: "yeah!"
(akward silence)
kid: "...does the system come with the wires?"
matt: "Um...yea dude-"
etc...
So instead of typing this more then needed, just take that conversation, open notepad real quick, and copy and paste it about 4 times, and the extent of the conversation has now been realized.
PITY ME!!
-Andi
*note: matt is the manager*
kid: "does the system come with the wires?"
matt: "yeah, all our sytems come with the wires and one controller"
kid: "So...Where are all the cords and the controllers?"
matt: "Right here man!"
kid: "So which ones are mine?"
matt: "Dude, your cords are right here, they're yours."
kid: "Are those gamecube wires?"
matt: "Yea man!"
kid: "and is that a gamecube controller?"
matt: "yeah!"
(akward silence)
kid: "...does the system come with the wires?"
matt: "Um...yea dude-"
etc...
So instead of typing this more then needed, just take that conversation, open notepad real quick, and copy and paste it about 4 times, and the extent of the conversation has now been realized.
PITY ME!!
-Andi
Monday, March 3, 2008
skate board kid strikes back
skate board kid makes his way into the store. i can see game and a receipt in his hands. he make his way up to the counter.
"i wannna trade this in."
i scan it in.
"Sonic Riders here will get you $5"
the same confused look we've seen before....
"no, i want to return this"
i pop the disc out and it is flawless.
"sorry we only return if the game doesn't play."
i must have cast a confusion spell lvl 5 or something....
"but it doesn't play! it won't work in the ps2 i bought the other day."
i sigh very loudly and overly dramatically then deny his request to return it and eventually he decides to trade it in. he asks a few minutes later if he can trade a game strait across for one that was the same price. ever question he has i just tell him that we explained it to him last time he came in.
as funny as it was the first time, knowing he'll be in again soon wanting to do the same thing with the same stupid questions is getting pretty old pretty fast.
-Andi
"i wannna trade this in."
i scan it in.
"Sonic Riders here will get you $5"
the same confused look we've seen before....
"no, i want to return this"
i pop the disc out and it is flawless.
"sorry we only return if the game doesn't play."
i must have cast a confusion spell lvl 5 or something....
"but it doesn't play! it won't work in the ps2 i bought the other day."
i sigh very loudly and overly dramatically then deny his request to return it and eventually he decides to trade it in. he asks a few minutes later if he can trade a game strait across for one that was the same price. ever question he has i just tell him that we explained it to him last time he came in.
as funny as it was the first time, knowing he'll be in again soon wanting to do the same thing with the same stupid questions is getting pretty old pretty fast.
-Andi
Saturday, March 1, 2008
not very good at that reading thing are you?
this kids calls constantly, always wanting some tony hawk game. he finally decided to come in today and get it.
the store opens at 11:00 AM, he is in at 11:05 AM, so he is the first person i get to see.
he walks in and like a homing missle goes right for his beloved tony hawk. but he does not come up to the register, instead he begins to wander the store. in the conor we have our defective system display (that i've mentioned earlier), has a big sign that says "Defective systems $5, xboxs $10 (not-returnable) *These systems DO NOT WORK*" call me crazy, but i thinks thats pretty clear as to what it means.
so our local tony hawk fan movesover to the defective system display. he stands there for (no joke) 5 mins stareing at the display. he then looks up at me and asks, "umm...do these systems work?"
i reply,"You mean those systems right there?"
tony hawk fan: "yeah..."
me: "you mean those systems right there with the big sign that says defective systems?"
tony hawk fan: "umm...yeah...."
me: "you mean those systems right there with the big sign that says these systems DO NOT WORK?"
tony hawk fan: "umm...yeah..."
me: "i'm about %100 positive that they DO NOT work."
tony hawk fan: "really?"
me: "really really."
he then wandered around the store some more asking even more stupid questions like "how much is this?" and i wouldn't even answer but just point to the price tag, he'd get a really confused look on his face and go back only to repeat the process 30 seconds later.
he finally left. and then it hit me; i have the rest of the day to look forward to.......ugh
-Andi
the store opens at 11:00 AM, he is in at 11:05 AM, so he is the first person i get to see.
he walks in and like a homing missle goes right for his beloved tony hawk. but he does not come up to the register, instead he begins to wander the store. in the conor we have our defective system display (that i've mentioned earlier), has a big sign that says "Defective systems $5, xboxs $10 (not-returnable) *These systems DO NOT WORK*" call me crazy, but i thinks thats pretty clear as to what it means.
so our local tony hawk fan movesover to the defective system display. he stands there for (no joke) 5 mins stareing at the display. he then looks up at me and asks, "umm...do these systems work?"
i reply,"You mean those systems right there?"
tony hawk fan: "yeah..."
me: "you mean those systems right there with the big sign that says defective systems?"
tony hawk fan: "umm...yeah...."
me: "you mean those systems right there with the big sign that says these systems DO NOT WORK?"
tony hawk fan: "umm...yeah..."
me: "i'm about %100 positive that they DO NOT work."
tony hawk fan: "really?"
me: "really really."
he then wandered around the store some more asking even more stupid questions like "how much is this?" and i wouldn't even answer but just point to the price tag, he'd get a really confused look on his face and go back only to repeat the process 30 seconds later.
he finally left. and then it hit me; i have the rest of the day to look forward to.......ugh
-Andi
Subscribe to:
Comments (Atom)