Ok, this one's short and sweet. Set up: Relatively busy day, lots of come and go traffic when a kid and his dad walk in with a bag of stuff. I start to talk to em, find out that the kid wants to trade in a Gameboy Advance and some games, with a rechargable battery pack. So, I start to do the trade, when the kid's like "I just can't seem to get it to work, ever since I spilled water in it..." My reply was terse "We can't take broken systems." The kid looked shocked. Then proceeded in telling me the stupidest thing I have ever heard come out of anyone's mouth, ever. "Well, It works fine when I charge the batteries, but I'm just sick of it not working when the batteries aren't charged."
And the dad just sat and nodded...I wonder where the kid got the idiocy from?
-Brady
Friday, February 29, 2008
Thursday, February 28, 2008
try before you BUY no make sense to retards
slow day today. despite the fact that we have a blog about the morons we deal with, i actual do enjoy helping people out. but when there are no people to help, it gets a little boring (you can only organize a wall so many times.) so to set my mood for you, I was really bored/irritated.
so late in the afternoon kid comes in. he is a regular. and by regular i mean he regularly comes in, he has never bought anything. he does have a member account so i can actually look up his purchase history and indeed he has bought nothing. he wanders the store for a bit stoping at each tv with wide eyes.
he eventually make his way up to the counter where i am helping a customer. He speaks over our conversation and say:
"Can I play the games on the tv?"
Me and the customer imediately stop talking. before i could get out my response of "hold on" the customer says in a very angry tone:
"Excuss me! we were having a conversation! That was extremely rude what you just did. I'm sure the nice man here would love to help you out as soon as he is done here!"
both me and the kid were shocked. he slowly made his way to the other side of the store. as soon as he was out of ear shot i wipered:
"thanks, a bunch."
"no problem someone needed to teach him, obviously his parents didn't"
i finished up helping this fine gentleman and he was off. the kid then slowly made his way up to counter yet again.
"Can i play the games on the tv?", he almost wispered.
"No not right now." i said
"but your sign says "try before you buy"" he said with little more courage.
"yes it does, so people who are going to get the game can try it before they leave." i said with no emotion.
"well...... i want to get......THAT ONE!" he then points aimlessly at the ps2 wall.
"sorry it is "try before you BUY" not "Arcade", plus i'm a little busy at the moment" just as i say this a horde of people, all in seemingly different parties, pour in store. and as it was a slow day i needed to help them out and try to get them to actual buy something. however the kid would not end our conversation.
he followed me to everyperson i helped and tryed to talk over every single conversation to ask me to try the games on the tv. Me and the customersi helped just ignored him. finally i got to the last couple, an older couple slighly hard of hearing, (i guessed from how loud they talked and how many times they asked me to repeast myself.) but very nice people.
in the middle of our conversation with the kid still asking ever 2 seconds she leans over to me and asks (in a voice she thinks is soft but we can all hear very clearly)
"Is that boy.....umm....i'm not sure how to ask this, but is that boy retarded?"
i leaned close to her and replied just loud enough for her and her husband to hear,
"yes, he comes in quite a bit and just repeats the same phrase over and over again, very sad really."
after our conversation i leave for the counter and i look back to see her on her knee talking very gently to the kid.
at this point i am almost crying trying not to laugh, laughing would totally ruin this moment.
after a minute the lady leaves the store and not to long after so does the kid.
about 30 secs latter doug (part time guy) walks back in from getting his lunch. its very sad that i am the sole witness to this greatness....
-Andi
so late in the afternoon kid comes in. he is a regular. and by regular i mean he regularly comes in, he has never bought anything. he does have a member account so i can actually look up his purchase history and indeed he has bought nothing. he wanders the store for a bit stoping at each tv with wide eyes.
he eventually make his way up to the counter where i am helping a customer. He speaks over our conversation and say:
"Can I play the games on the tv?"
Me and the customer imediately stop talking. before i could get out my response of "hold on" the customer says in a very angry tone:
"Excuss me! we were having a conversation! That was extremely rude what you just did. I'm sure the nice man here would love to help you out as soon as he is done here!"
both me and the kid were shocked. he slowly made his way to the other side of the store. as soon as he was out of ear shot i wipered:
"thanks, a bunch."
"no problem someone needed to teach him, obviously his parents didn't"
i finished up helping this fine gentleman and he was off. the kid then slowly made his way up to counter yet again.
"Can i play the games on the tv?", he almost wispered.
"No not right now." i said
"but your sign says "try before you buy"" he said with little more courage.
"yes it does, so people who are going to get the game can try it before they leave." i said with no emotion.
"well...... i want to get......THAT ONE!" he then points aimlessly at the ps2 wall.
"sorry it is "try before you BUY" not "Arcade", plus i'm a little busy at the moment" just as i say this a horde of people, all in seemingly different parties, pour in store. and as it was a slow day i needed to help them out and try to get them to actual buy something. however the kid would not end our conversation.
he followed me to everyperson i helped and tryed to talk over every single conversation to ask me to try the games on the tv. Me and the customersi helped just ignored him. finally i got to the last couple, an older couple slighly hard of hearing, (i guessed from how loud they talked and how many times they asked me to repeast myself.) but very nice people.
in the middle of our conversation with the kid still asking ever 2 seconds she leans over to me and asks (in a voice she thinks is soft but we can all hear very clearly)
"Is that boy.....umm....i'm not sure how to ask this, but is that boy retarded?"
i leaned close to her and replied just loud enough for her and her husband to hear,
"yes, he comes in quite a bit and just repeats the same phrase over and over again, very sad really."
after our conversation i leave for the counter and i look back to see her on her knee talking very gently to the kid.
at this point i am almost crying trying not to laugh, laughing would totally ruin this moment.
after a minute the lady leaves the store and not to long after so does the kid.
about 30 secs latter doug (part time guy) walks back in from getting his lunch. its very sad that i am the sole witness to this greatness....
-Andi
Wednesday, February 27, 2008
YAY for Soul Reaver!
So, you have to understand: There are certain people who come in who always have, always do, and always will annoy us. It is their curse. Fortunately for us, most of these poor souls come in only every once and a while. And yet, there is one who comes every FREAKIN day. He always comes slowly to the counter and whispers (so quietly that we can't hear it most times) "Do you guys have Soul Reaver?" The answer is always no, as Soul Reaver is a moderately rare game.
Well, today, the kid comes in, the same time he always does, mopes up to the counter and mumbles something that neither Andi or I could translate. Upon clarification, we found that he was indeed "on his quest" for Soul Reaver. Well, his lucky day, we had it. But apparently Andi and I could not begin to comprehend the importance of this discovery, for when he was informed of us having it, he practically imploded (I wouldn't have put it past him) on the spot. "HOLY COW!" came the exasperated scream, "Are you KIDDING me?" Lucky for the kid, Andi was helping him and not me, and Andi simply replied "Um...no? Here's the disc." The kid about exploded, again: "CAN I GET IT?!!?!?!?!?!" Andi's dry reply consisted of 1 word: "Yes?"
So the kid buys the game, still jumping around (could have sworn I saw a little wet spot in his pants...) and walks out of the store. Well, we go back to organizing the store, but we both looked up at the percise moment the kid gave us the faggiest little "Chariots of Fire" fist pump as he practically skipped away from the store, across the street. We pride ourselves in making people happy, but dang we made that kid happy...probably a little too happy for his own good.
But why, why, is he going to come in tommorow?
-Brady
Well, today, the kid comes in, the same time he always does, mopes up to the counter and mumbles something that neither Andi or I could translate. Upon clarification, we found that he was indeed "on his quest" for Soul Reaver. Well, his lucky day, we had it. But apparently Andi and I could not begin to comprehend the importance of this discovery, for when he was informed of us having it, he practically imploded (I wouldn't have put it past him) on the spot. "HOLY COW!" came the exasperated scream, "Are you KIDDING me?" Lucky for the kid, Andi was helping him and not me, and Andi simply replied "Um...no? Here's the disc." The kid about exploded, again: "CAN I GET IT?!!?!?!?!?!" Andi's dry reply consisted of 1 word: "Yes?"
So the kid buys the game, still jumping around (could have sworn I saw a little wet spot in his pants...) and walks out of the store. Well, we go back to organizing the store, but we both looked up at the percise moment the kid gave us the faggiest little "Chariots of Fire" fist pump as he practically skipped away from the store, across the street. We pride ourselves in making people happy, but dang we made that kid happy...probably a little too happy for his own good.
But why, why, is he going to come in tommorow?
-Brady
Tuesday, February 26, 2008
skate board kid returns
so......to set up the scene. we decided at the store it would be a good idea to sell our defective video game systems that we had massed over the time we have been open. i was testing systems to make sure they were dead for good and then pricing them at 5 dollars and putting them out on the floor.
so.....he returned today. the first thing a noticed was the big scab on his cheek. (wonder where he got that?). i think i will dub him skateboard boy for future reference. anyways, he wanted to trade in a NDS game. he brings up Animal Crossing without the case.
"I paid $70 about a month ago" he said.
"wow thats alot, are you sure it wasn't more like $34.99?", i said.
"Nope, i bought it in the city.".
I decided to humor him. "Make sense, thing do cost more in the city."
"trade-in will be $5 store credit"
he looked very confused for about 4 seconds and then said very apathetically
"sure, sounds good."
he then wandered the store looking at different games while continued to place defective systems on the display.
he eventually brought up his selection (NCAA March Madness 04.....not that it really matters) and saw what i was doing.
SKB: "Are those all the systems you have?!?"
ME: "these are all defective, they don't work so we're selling them off for $5."
SKB: "Really!?!"
ME: "Really."
SKB: "Can i get one?"
ME: "Yeah, just be advised that they are not returnable, and they DO NOT WORK"
SKB: "I can fix them!"
ME: "thats great, just remeber that they are NOT RETURNABLE."
so he traded his animal crossing for a broken PS2 Phat. brilliant.
why do i get the felling i'll be seeing him tomorrow?
-Andi
so.....he returned today. the first thing a noticed was the big scab on his cheek. (wonder where he got that?). i think i will dub him skateboard boy for future reference. anyways, he wanted to trade in a NDS game. he brings up Animal Crossing without the case.
"I paid $70 about a month ago" he said.
"wow thats alot, are you sure it wasn't more like $34.99?", i said.
"Nope, i bought it in the city.".
I decided to humor him. "Make sense, thing do cost more in the city."
"trade-in will be $5 store credit"
he looked very confused for about 4 seconds and then said very apathetically
"sure, sounds good."
he then wandered the store looking at different games while continued to place defective systems on the display.
he eventually brought up his selection (NCAA March Madness 04.....not that it really matters) and saw what i was doing.
SKB: "Are those all the systems you have?!?"
ME: "these are all defective, they don't work so we're selling them off for $5."
SKB: "Really!?!"
ME: "Really."
SKB: "Can i get one?"
ME: "Yeah, just be advised that they are not returnable, and they DO NOT WORK"
SKB: "I can fix them!"
ME: "thats great, just remeber that they are NOT RETURNABLE."
so he traded his animal crossing for a broken PS2 Phat. brilliant.
why do i get the felling i'll be seeing him tomorrow?
-Andi
Monday, February 25, 2008
Stupid Kids...
So, I'm sitting in the store, minding my own business, when a kid about 10 walks in. He walks to the counter and asks to trade his games in. So, I proceed in trading the kids games in, like he asks. After I tell him the value of his games, he looks at me stunned, and answers: "But, but, I have reciepts!" "And?" I reply, returning his blank look. "Well, I wanted to return those games, and trade in those other ones!" (sigh, here we go again...) "Well, we have a 30 day defect guarantee on games if they are defective, and we have a 'try before you buy' policy, so you don't get stuck with games you don't want."
The kid looks at me still blank in the face, and stutters a reply: "Well, these two games don't work on my PS2! I put them in and it goes, (he then proceeded in making a loud gutteral sound), and then it says, disc read error." Then he sat there with a satisfied look on his face. Well, not to be distrustful, I looked back at him in the face and said, "Well then, lets try them on OUR system!" The kid looked flabbergasted, and replied, "No, no, it's ok, last time I tried them they worked on your system, but it must be a problem with my PS2!" Well, lo and behold, the games worked perfectly. So I asked him about his PS2, and he said it was a phat PS2, that Sony stopped making new almost 3 years ago, but this kid insisted that he had bought it brand-new from walmart only last week. Sighing at his logic, I proceeded in telling him the truth: "We can't return your games that you say don't work, but we can trade them in, like you asked me to do in the first place."
The kid finally looked resigned that he wasn't getting a return, and went to look around the store for a while. Much to mine and Andi's dismay, he didn't leave, but just sat staring at the PS2 section. After a while he yelled from the corner of the store, over the customers I was helping "Do you think that I could get a game that's $14.99 for $12?" Utterly bewildered, I exhanged glances with Andi, breathed deeply, and responded: "Um...no."
I gotta say, the kid looked dejected, but hey, with math skills like that, who needs school? He continued to look around the store for a little while longer, came up, bought a $12 game with his 12 dollars, then asked if he'd have enough for a drink. Andi then responded "No." He turned around, left with his game, opened the door, got his skateboard, then tried to mount it, but the skateboard didn't want to be mounted, and it flipped out from under his feet, leaving him to smash his face into the concrete welcome mat oustide the door, right where Me and Andi were looking.
Moral of the story: don't be that kid. ever.
Brady
The kid looks at me still blank in the face, and stutters a reply: "Well, these two games don't work on my PS2! I put them in and it goes, (he then proceeded in making a loud gutteral sound), and then it says, disc read error." Then he sat there with a satisfied look on his face. Well, not to be distrustful, I looked back at him in the face and said, "Well then, lets try them on OUR system!" The kid looked flabbergasted, and replied, "No, no, it's ok, last time I tried them they worked on your system, but it must be a problem with my PS2!" Well, lo and behold, the games worked perfectly. So I asked him about his PS2, and he said it was a phat PS2, that Sony stopped making new almost 3 years ago, but this kid insisted that he had bought it brand-new from walmart only last week. Sighing at his logic, I proceeded in telling him the truth: "We can't return your games that you say don't work, but we can trade them in, like you asked me to do in the first place."
The kid finally looked resigned that he wasn't getting a return, and went to look around the store for a while. Much to mine and Andi's dismay, he didn't leave, but just sat staring at the PS2 section. After a while he yelled from the corner of the store, over the customers I was helping "Do you think that I could get a game that's $14.99 for $12?" Utterly bewildered, I exhanged glances with Andi, breathed deeply, and responded: "Um...no."
I gotta say, the kid looked dejected, but hey, with math skills like that, who needs school? He continued to look around the store for a little while longer, came up, bought a $12 game with his 12 dollars, then asked if he'd have enough for a drink. Andi then responded "No." He turned around, left with his game, opened the door, got his skateboard, then tried to mount it, but the skateboard didn't want to be mounted, and it flipped out from under his feet, leaving him to smash his face into the concrete welcome mat oustide the door, right where Me and Andi were looking.
Moral of the story: don't be that kid. ever.
Brady
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